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links in outlook 2013 not working in firefox windows 10

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 26 views
  • Last reply by Kathleen Cardwell

I'm using windows 10 and firefox as my default browser. I am using full Outlook 2013 for work-related emails. None of the links in my emails are clickable..."organization is preventing you from...blah blah" How can I fix this?

Thanks in advance for step by step help for a non-techy.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Can you open links in Outlook when Edge is the default browser? If that doesn't work either, I think the registry change would be needed.

Read this answer in context 👍 2

All Replies (4)

Hi Kathleen, did you recently need to uninstall/reinstall Firefox or another browser?

On 64-bit systems, uninstall/reinstall can move your Firefox installation from

C:\Program Files (x86)\Mozilla Firefox -- the legacy 32-bit programs folder

to

C:\Program Files\Mozilla Firefox

Historically, MS Office was a bit stupid about finding the new location if the default browser was physically (re)moved. There's a more detailed discussion and registry fix in the following article:

https://www.slipstick.com/problems/this-operation-has-been-cancelled-due-to-restrictions/

Helpful?

Hi. No, I have not recently uninstalled/installed a browser. I'm working my way through the registry fix at the link you provided, but no success yet. I did notice that when I changed my default apps to be Outlook and Edge and then went to Internet Options, I don't see an option to "reset" under the advanced tab. My only choice is to restore default settings.

Helpful?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Can you open links in Outlook when Edge is the default browser? If that doesn't work either, I think the registry change would be needed.

Helpful?

I downloaded the registry fix and experimented with switching my default apps to outlook and edge. I just switched back to firefox as my default and links are working! Yay!

Helpful?

கேள்வி எழுப்பு

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