After Firefox update, when opening an ebay item from the search list all photos & text go to the left side, layout not normal க்கான சமீபத்திய பதில்கள்https://support.mozilla.org/ta/questions/12847132020-09-18T21:55:56-07:00Same issue here: Ebay style sheet wasn't loading. Tried disabling plugins. Tried private window. 2020-09-18T21:55:56-07:00ian94https://support.mozilla.org/ta/questions/1284713?page=2#answer-1351144<p>Same issue here: Ebay style sheet wasn't loading. Tried disabling plugins. Tried private window. Disabling the blue shield trackers works around the problem.
</p>Enhanced tracking is the problem.
Click the purple shield on the left side of the address bar, turn 2020-09-12T06:19:16-07:00baze30https://support.mozilla.org/ta/questions/1284713?page=2#answer-1349028<p>Enhanced tracking is the problem.
</p><p>Click the purple shield on the left side of the address bar, turn off for this site. Fixed my issue.
</p>There is not much Mozilla can do about this.
This is about eBay using servers that are on a blocklis2020-09-08T10:43:36-07:00cor-elhttps://support.mozilla.org/ta/questions/1284713?page=2#answer-1348104<p>There is not much Mozilla can do about this.
This is about eBay using servers that are on a blocklist for tracking protection likely because it these servers are used for hosting ads you may want to block.
So either eBay needs to move its CSS files to servers that are considered safe (i.e. do not host ad content) or you need to switch to a less strict content blocking list or disable Enhanced Tracking Protection altogether.
</p>Works when "Enhanced Tracking Protection" is off
Turn it back on and Ebay breaks.
Little purple shie2020-09-08T09:42:26-07:00847Electrichttps://support.mozilla.org/ta/questions/1284713?page=2#answer-1348096<p>Works when "Enhanced Tracking Protection" is off
Turn it back on and Ebay breaks.
</p><p>Little purple shield to the left of the address bar,
Turn off "Enhanced Tracking Protection" and watch ebay load correctly.
</p><p>Turned it back on, Mozilla pimps need to address this issue so it loads correctly with Enhanced Tracking ON
</p>E-bay Displays text only, no images on Firefox 80.0.0.1.
After clearing the cache and history I stil2020-09-03T16:25:47-07:00folliesfollyhttps://support.mozilla.org/ta/questions/1284713?page=2#answer-1346886<p>E-bay Displays text only, no images on Firefox 80.0.0.1.
</p><p>After clearing the cache and history I still had no joy. Firefox 80.0.0.1 would load text only pages on E-bay on every page.
My wife's computer was also running Firefox 80.0.0.1 but loaded E-bay every time on multiple pages&nbsp;!
So I downloaded and installed Chrome, Opera, Vivaldi, Brave and even Safari for windows 10. I also ran Microsoft Edge.
All of them except Brave loaded E-bay without error on multiple pages as well.
</p><p>Solution for me&nbsp;:
Open the E-bay homepage and click on the Shield next to the lock icon in the address bar to drop-down a small menu.
If the Enhanced tracking is on then uncheck or close off the radial button. Close your browser and reopen it to E-bay. Hope this helps.
</p>agent305 said
I'm using Firefox Version 80.0 and had to disable enhanced tracking protection on eBay2020-09-02T22:05:25-07:00jlmeyers013https://support.mozilla.org/ta/questions/1284713?page=2#answer-1346706<em><p>agent305 <a href="#answer-1344186" rel="nofollow">said</a></p></em>
<blockquote>I'm using Firefox Version 80.0 and had to disable enhanced tracking protection on eBay site to get eBay to display properly. I left enhanced tracking protection on for other sites and have not had any problems with other sites. To disable enhanced tracking on eBay site only open eBay page and click on shield icon far left side of address bar and turn off tracking. I had tried to delete cookies and cache but that did not fix eBay from not displaying properly. The only thing that worked for me was to disable enhanced tracking protection.
</blockquote>
<p>This also fixed the problem for me with 80.0.1. Click the blue shield next to the url location bar and disable enhanced tracking. Ebay pages loaded fine then.
</p>I'm using Firefox Version 80.0 and had to disable enhanced tracking protection on eBay site to get e2020-08-25T21:44:32-07:00longhorns305-musichttps://support.mozilla.org/ta/questions/1284713?page=2#answer-1344186<p>I'm using Firefox Version 80.0 and had to disable enhanced tracking protection on eBay site to get eBay to display properly. I left enhanced tracking protection on for other sites and have not had any problems with other sites. To disable enhanced tracking on eBay site only open eBay page and click on shield icon far left side of address bar and turn off tracking. I had tried to delete cookies and cache but that did not fix eBay from not displaying properly. The only thing that worked for me was to disable enhanced tracking protection.
</p>I have a very similar problem with ebay loading after upgrading FF to 79.0
It went away when I chang2020-08-20T21:15:50-07:00misterwolfiehttps://support.mozilla.org/ta/questions/1284713?page=2#answer-1342830<p>I have a very similar problem with ebay loading after upgrading FF to 79.0
It went away when I changed my Enhanced Tracking Protection from "Strict" to "Standard".
Before I changed it, clicking on the blue shield in the URL bar, informed me that <a href="http://ebaystatic.com" rel="nofollow">ebaystatic.com</a> and <a href="http://ebayimg.com" rel="nofollow">ebayimg.com</a> were being blocked.
</p>It is possible that Enhanced Tracking Protection is blocking essential CSS files in Firefox 79.
Fire2020-08-18T08:53:18-07:00cor-elhttps://support.mozilla.org/ta/questions/1284713?page=2#answer-1342171<p>It is possible that Enhanced Tracking Protection is blocking essential CSS files in Firefox 79.
</p><p>Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.
You can click shield icon for more detail and possibly disable the protection.
You can check the Web Console for messages about blocked content.
</p>
<ul><li><a href="https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop" rel="nofollow">https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop</a>
</li></ul>Had the same issue on 79 ff. went back to 78. the issue is gone.
Guys! you need to be as you were b2020-08-18T08:23:52-07:00kovacstpeterhttps://support.mozilla.org/ta/questions/1284713?page=2#answer-1342168<p>Had the same issue on 79 ff. went back to 78. the issue is gone.
Guys! you need to be as you were before. We love firefox. Please keep it that way.
</p>Hi,
joining the party here with the same issue as my eBay looks like bmbguy's screenshot.
Clearing2020-08-17T18:22:13-07:00dietmar.descampshttps://support.mozilla.org/ta/questions/1284713#answer-1341992<p>Hi,
joining the party here with the same issue as my eBay looks like bmbguy's screenshot.
Clearing cache, cookies, site data: no effect. Private window: no change. privacy.annotate_channels.strict_list.enabled set to false.
</p><p>Disabling tracking protection: yay, it works!
Checking Network monitor: a LOT of stuff is blocked, such as PNGs, GIFs, JSs, etc.
</p><p>Not sure whether I'm happy with disabling tracking on eBay but at least it is back to working.
</p><p>Thanks for this thread!
</p>bmbguy:
Thanks so much, I also had the same issue! Disabling the blue shield also worked for me!
I h2020-08-14T03:23:22-07:00jb20https://support.mozilla.org/ta/questions/1284713#answer-1341202<p>bmbguy:
Thanks so much, I also had the same issue! Disabling the blue shield also worked for me!
I have some privacy extensions installed and thought that the issue might be linked to them but when I disabled them, nothing changed. Disabling the blue shield worked for me! Thanks!!
</p><p>jscher2000:
My privacy.annotate_channels.strict_list.enabled was also set to false, like yours.
</p>jscher2000:
Just FYI...
I opened a browser with my test profile, which was a copy of my default from2020-08-13T09:52:34-07:00kc5zrshttps://support.mozilla.org/ta/questions/1284713#answer-1341006<p>jscher2000:
</p><p>Just FYI...
</p><p>I opened a browser with my test profile, which was a copy of my default from earlier today. It didn't show eBay broken right away, but broke as soon as I clicked the 'sign in' link and then the main site was broken again.
</p><p>Tracking protection is set to 'Strict', but 'privacy.annotate_channels.strict_list.enabled' is set to false.
</p>For anyone who prefers Strict but it breaks eBay, could you check this:
(1) In a new tab, type or pa2020-08-13T09:32:57-07:00jscher2000https://support.mozilla.org/ta/questions/1284713#answer-1340999<p>For anyone who prefers Strict but it breaks eBay, could you check this:
</p><p>(1) In a new tab, type or paste <strong>about:config</strong> in the address bar and press Enter/Return. Click the button accepting the risk.
</p><p>(2) In the search box in the page, type or paste <strong>strict_list</strong> and pause while the list is filtered
</p><p>Firefox has a built-in preference named
</p><p><strong>privacy.annotate_channels.strict_list.enabled</strong>
</p><p>that is normally set to false. Is yours set to true?
</p><p>Pretty much the only way I could break the eBay page was Strict on the Options page, and strict_list true (see attached screenshot).
</p><p>But then it stopped being broken after 10 minutes of testing, so I'm not sure what is going on. Maybe it was a glitch in the files that got updated in the profile I was testing in?
</p>jscher2000:
I don't know that much about the tracking protection, and I don't know when this machine2020-08-13T09:28:24-07:00kc5zrshttps://support.mozilla.org/ta/questions/1284713#answer-1340997<p>jscher2000:
</p><p>I don't know that much about the tracking protection, and I don't know when this machine got set to strict. All I know is that the page came right up as soon as I turned that switch off.
</p><p>Just another thing to add to the list of 'things to try.'
</p><p>Glad to hear it helped out somebody else too! And thanks for the time you spent.
</p>Thanks all for reporting that.
The tracking protection list might not be updated again until Firefo2020-08-13T08:59:01-07:00jscher2000https://support.mozilla.org/ta/questions/1284713#answer-1340994<p>Thanks all for reporting that.
</p><p>The tracking protection list might not be updated again until Firefox 80, so it's good to know about this workaround for Firefox 79.
</p><p>I wonder what is different in Strict? Hmm... time for more research.
</p>Thank you bmbguy!!! I am having the same issue, my security settings are custom. I just clicked the 2020-08-13T08:46:53-07:00cag1001https://support.mozilla.org/ta/questions/1284713#answer-1340991<p>Thank you bmbguy!!! I am having the same issue, my security settings are custom. I just clicked the blue shield and turned them off and now my page loaded. Very interesting indeed!!
</p>I was messing with the network trace, and it didn't look like the CSS file was being loaded at all. 2020-08-13T04:00:37-07:00kc5zrshttps://support.mozilla.org/ta/questions/1284713#answer-1340903<p>I was messing with the network trace, and it didn't look like the CSS file was being loaded at all. Turned off my ad-blocker, still no luck.
</p><p>Then I clicked the little blue shield next to the address bar - the FF tracking protection. I clicked the 'switch' to disable it, and the ebay page magically reloaded correctly. I went to the protection settings, and changed the setting from 'Strict' to 'Standard,' and now the eBay site is displaying correctly.
</p><p>Looks like maybe 'Strict' may be a little too strict for eBay's site? I'm going to leave it set to 'Standard' and see how things go. At least now if the problem shows up on any of our other machines, that's the first place I'll look...
</p><p>Edit: When I was looking through the tracking protection stuff, it looked like it was blocking requests from both <a href="http://ir.ebaystatic.com" rel="nofollow">ir.ebaystatic.com</a> and <a href="http://i.ebayimg.com" rel="nofollow">i.ebayimg.com</a>. If that's the case, that would explain why both styling/CSS and images weren't showing up.
</p>Hi bmbguy, I think you could copy certain files to the new profile (when Firefox is fully shut down)2020-08-13T02:35:29-07:00jscher2000https://support.mozilla.org/ta/questions/1284713#answer-1340888<p>Hi bmbguy, I think you could copy certain files to the new profile (when Firefox is fully shut down) without a problem, such as
</p>
<ul><li> places.sqlite -- bookmarks and history
</li><li> logins.json -- saved logins
</li><li> key4.db -- encryption key for saved logins
</li></ul>
<p>For these it would be helpful if you could test after each change:
</p>
<ul><li> permissions.sqlite -- site specific permissions/blocks (e.g., cookies, popups)
</li><li> prefs.js -- most of what is customized in about:config
</li></ul>
<p>If all of that can be transferred without an issue arising, then you could reinstall extensions one or two at a time and see what happens.
</p>
<hr>
<p>In a Firefox profile that has the unstyled eBay problem, you could take a closer look at what Firefox is requesting using the Network Monitor tool. To open it in the lower part of the tab, you can use either:
</p>
<ul><li> "3-bar" menu button &gt; Web Developer &gt; Network
</li><li> (menu bar) Tools &gt; Web Developer &gt; Network
</li><li> (Windows/Linux) Ctrl+Shift+e
</li></ul>
<p>When you Shift+Reload the page, Firefox should start listing all the files it is requesting, along with information about whether the request was successful. You can zero in on the CSS files using that filter button (see attached screenshot for reference). The "200" status indicates a successful retrieval. Are you getting a similar list?
</p>Hi jscher2000,
I copied your link and the css file opened just fine in another tab. The shift+clic2020-08-13T02:11:04-07:00kc5zrshttps://support.mozilla.org/ta/questions/1284713#answer-1340882<p>Hi jscher2000,
</p><p>I copied your link and the css file opened just fine in another tab. The shift+click refresh did not correct the problem.
</p><p>Again, I was able to create a new test profile, and the page loads correctly in that new profile. I haven't copied the old profile to the new one yet -- I figure that the new one will eventually break too if I keep using eBay.
</p><p>I'll keep this 'broken' setup so I can try and/or look at anything you'd like me to. Keep in mind that now I am using Firefox 79.0, 32-bit, on Linux Mint. This is an old, old computer, but we've seen the problem on multiple machines, so it does seem to be limited to eBay on Firefox at this point - as far as we know.
</p>