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ஆதரவு மன்றம்

can not open attachments from email using gmail through firefox

  • 6 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by jscher2000
பதிவிடப்பட்டது

I can not open any attachments from my gmail account when using Firefox as my browser. If I open my emails in other browsers I can open the attachments no problem. This started about 3 days ago.

I can not open any attachments from my gmail account when using Firefox as my browser. If I open my emails in other browsers I can open the attachments no problem. This started about 3 days ago.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

If you check the Downloads arrow on the toolbar, does it indicate any problem with downloads failing? There is a bug in Firefox 69.0.2, fixed in Firefox 69.0.3, that affects Windows 10 users: Unable to download files in Windows 10 when Parental Controls are on.

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Additional System Details

பயன்பாடு

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

கூடுதல் தகவல்

Wesley Branton
  • Top 10 Contributor
615 தீர்வுகள் 5130 பதில்கள்
பதிவிடப்பட்டது

Are they attachments that you need to download? If so, are the downloads failing?

Are they attachments that you need to download? If so, are the downloads failing?
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

The attached is a snip of an email with a photo attachment emailed to me. Whether I click on it to open the attachement or click on the download button nothing happens with the attachment. It does not open or download. This is the case for any type of attachment (jpeg, xls, doc) that has been emailed to me. It does not necessarily need to be downloaded, but to view it enlarged then it does.

The attached is a snip of an email with a photo attachment emailed to me. Whether I click on it to open the attachement or click on the download button nothing happens with the attachment. It does not open or download. This is the case for any type of attachment (jpeg, xls, doc) that has been emailed to me. It does not necessarily need to be downloaded, but to view it enlarged then it does.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

If I open my Gmail in another browser the attachments and downloads work fine. There was never a problem using FireFox up until this past Sunday October 6th.

I have cleared cookies and cache. I have uninstalled FireFox and reinstalled it.

If I open my Gmail in another browser the attachments and downloads work fine. There was never a problem using FireFox up until this past Sunday October 6th. I have cleared cookies and cache. I have uninstalled FireFox and reinstalled it.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
jscher2000
  • Top 10 Contributor
8758 தீர்வுகள் 71658 பதில்கள்
பதிவிடப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

If you check the Downloads arrow on the toolbar, does it indicate any problem with downloads failing? There is a bug in Firefox 69.0.2, fixed in Firefox 69.0.3, that affects Windows 10 users: Unable to download files in Windows 10 when Parental Controls are on.

If you check the Downloads arrow on the toolbar, does it indicate any problem with downloads failing? There is a bug in Firefox 69.0.2, fixed in Firefox 69.0.3, that affects Windows 10 users: [[Unable to download files in Windows 10 when Parental Controls are on]].
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

Yes, this update did fix the problem.

I had to use Internet Explorer to download the update because any downloads I did would not load any content. See image....

All downloaded files were in the Download file with 0KB

Yes, this update did fix the problem. I had to use Internet Explorer to download the update because any downloads I did would not load any content. See image.... All downloaded files were in the Download file with 0KB
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
jscher2000
  • Top 10 Contributor
8758 தீர்வுகள் 71658 பதில்கள்
பதிவிடப்பட்டது

Wow, that looks like it was very frustrating. Glad they got that fix done so quickly.

Wow, that looks like it was very frustrating. Glad they got that fix done so quickly.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
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