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FF69 doesn't accept current Google Password so I can change it.

  • 5 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by Ballison
பதிவிடப்பட்டது

I received a warning from Experian that my Gmail address has been compromised on the Dark Web. So I went to FF69 to change my password. FF would not accept the current password as valid. I checked the password in FF Logins and Passwords and I had entered the correct current password. What do I do?

I received a warning from Experian that my Gmail address has been compromised on the Dark Web. So I went to FF69 to change my password. FF would not accept the current password as valid. I checked the password in FF Logins and Passwords and I had entered the correct current password. What do I do?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

To build on My_Cheese_Is_Slippin's answer, I would recommend following Google's steps to reset your password, especially if this is occurring outside of Firefox.

After resetting your password, check to see if Firefox will recognize the new login info.

Read this answer in context 1
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Additional System Details

நிறுவப்பட்ட நிரல்கள்

  • Shockwave Flash 32.0 r0

பயன்பாடு

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

கூடுதல் தகவல்

My_Cheese_Is_Slippin'
  • Top 10 Contributor
64 தீர்வுகள் 756 பதில்கள்
பதிவிடப்பட்டது

Hi bmurray47, Have you tried another browser?

Also, you can double-check the compromise at Firefox Monitor: https://monitor.firefox.com/

Hi bmurray47, Have you tried another browser? Also, you can double-check the compromise at Firefox Monitor: https://monitor.firefox.com/
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா? 1
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Ballison
  • Top 25 Contributor
  • Administrator
12 தீர்வுகள் 70 பதில்கள்
பதிவிடப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

To build on My_Cheese_Is_Slippin's answer, I would recommend following Google's steps to reset your password, especially if this is occurring outside of Firefox.

After resetting your password, check to see if Firefox will recognize the new login info.

To build on My_Cheese_Is_Slippin's answer, I would recommend following [https://support.google.com/accounts/answer/41078?co=GENIE.Platform%3DDesktop&hl=en Google's steps to reset your password,] especially if this is occurring outside of Firefox. After resetting your password, check to see if Firefox will recognize the new login info.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா? 1
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பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

I had to go into Gmail, click on the Gear icon, Accounts and Import, Change Password. I haven't checked it to see if it is now changed and valid. Will know in a minute.

I had to go into Gmail, click on the Gear icon, Accounts and Import, Change Password. I haven't checked it to see if it is now changed and valid. Will know in a minute.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
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பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

The Gmail password has been successfully changed. Firefox's Logins and Passwords had the old one until I restarted Gmail. When it found the old password didn't work, I put in the new one and all is well now. Now to change 4 other devices.

The Gmail password has been successfully changed. Firefox's Logins and Passwords had the old one until I restarted Gmail. When it found the old password didn't work, I put in the new one and all is well now. Now to change 4 other devices.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
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Ballison
  • Top 25 Contributor
  • Administrator
12 தீர்வுகள் 70 பதில்கள்
பதிவிடப்பட்டது

Glad to hear that worked for you!

Glad to hear that worked for you!
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
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