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What happened to support.mozilla.org login page??

  • 7 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by Bill Mayhew
பதிவிடப்பட்டது

support.mozilla.org NO LONGER OFFERS me the ability to log in to the site. (I have 68.0.1, NEVER saw this behavior before today.) ALL I WANT is a SIMPLE, STANDARD BROWSER with access to Firefox extensions that is RELIABLE. As of today 25-Aug-2019, Firefox is NOT.

support.mozilla.org NO LONGER OFFERS me the ability to log in to the site. (I have 68.0.1, NEVER saw this behavior before today.) ALL I WANT is a SIMPLE, STANDARD BROWSER with access to Firefox extensions that is RELIABLE. As of today 25-Aug-2019, Firefox is NOT.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Yes, a cookie should keep you logged in. If you want to sign out, hover the mouse pointer over your user picture at the upper right corner (you may need to scroll to the top of the page) and a menu should drop-down with various options, including "Sign Out".

Read this answer in context 1
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Additional System Details

நிறுவப்பட்ட நிரல்கள்

  • Shockwave Flash 32.0 r0

பயன்பாடு

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

கூடுதல் தகவல்

jscher2000
  • Top 10 Contributor
8695 தீர்வுகள் 71076 பதில்கள்
பதிவிடப்பட்டது

Hi Bill, when you go to https://support.mozilla.org/ the site should first redirect to an address including your locale (for example, https://support.mozilla.org/en-US/) and then a Log In/Sign Up button should appear in the upper right corner of the page:

After you sign in, the display changes:

Anyway, it seems you actually managed to sign in, since you posted a new question.

Hi Bill, when you go to https://support.mozilla.org/ the site should first redirect to an address including your locale (for example, [https://support.mozilla.org/en-US/]) and then a Log In/Sign Up button should appear in the upper right corner of the page: <img src="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2019-08-25-11-15-47-2889ed.png"> After you sign in, the display changes: <img src="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2019-08-25-11-21-04-2d6505.png"> Anyway, it seems you actually managed to sign in, since you posted a new question.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
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McCoy
  • Top 10 Contributor
534 தீர்வுகள் 5035 பதில்கள்
பதிவிடப்பட்டது

Hello Bill,

In addition to the above, please see :

https://support.mozilla.org/en-US/kb/firefox-accounts-mozilla-support-faq

(you'll have to scroll down some)

Hello Bill, In addition to the above, please see : https://support.mozilla.org/en-US/kb/firefox-accounts-mozilla-support-faq (you'll have to scroll down some)
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
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cor-el
  • Top 10 Contributor
  • Moderator
17481 தீர்வுகள் 157964 பதில்கள்
பதிவிடப்பட்டது

Quote: ALL I WANT is a SIMPLE, STANDARD BROWSER with access to Firefox extensions that is RELIABLE Do you have issues with extensions?

Can you elaborate and give more detail?

What login are you talking about ?

See also:

Quote: ''ALL I WANT is a SIMPLE, STANDARD BROWSER with access to Firefox extensions that is RELIABLE'' Do you have issues with extensions? Can you elaborate and give more detail? What login are you talking about ? See also: *https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-passwords *https://support.mozilla.org/en-US/kb/use-master-password-protect-stored-logins
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

(Sorry, we've tangented ;) ) The site seems to allow me in *without* a per-session login; is that intentional?? I speculate that there's a cookie remembering me.

(Sorry, we've tangented ;) ) The site seems to allow me in *without* a per-session login; is that intentional?? I speculate that there's a cookie remembering me.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

My access route is support.mozilla.org; it doesn't ask for a PW so it seems to know me... and I didn't see a "logout" option either.

My access route is support.mozilla.org; it doesn't ask for a PW so it seems to know me... and I didn't see a "logout" option either.

Bill Mayhew மூலமாக திருத்தப்பட்டது

இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
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jscher2000
  • Top 10 Contributor
8695 தீர்வுகள் 71076 பதில்கள்
பதிவிடப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Yes, a cookie should keep you logged in. If you want to sign out, hover the mouse pointer over your user picture at the upper right corner (you may need to scroll to the top of the page) and a menu should drop-down with various options, including "Sign Out".

Yes, a cookie should keep you logged in. If you want to sign out, hover the mouse pointer over your user picture at the upper right corner (you may need to scroll to the top of the page) and a menu should drop-down with various options, including "Sign Out".
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா? 1
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பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

(Not sure where to post this comment... suggestions? comments?)

Today, for the first time in at least a year, I used Chrome on my laptop and did a side-by-side comparison with Firefox 68... WOW. Chrome is At Least one order of magnitude quicker than Firefox 68... possibly 2 (couldn't measure accurately/definitively from one test case).

I've always been a Firefox booster, but this was *striking*.

(Of course Chrome doesn't have the rich selection of add-ons, but this was truly remarkable... and none of the Firefox multi-process issues that I could see.)

(Not sure where to post this comment... suggestions? comments?) Today, for the first time in at least a year, I used Chrome on my laptop and did a side-by-side comparison with Firefox 68... WOW. Chrome is At Least one order of magnitude quicker than Firefox 68... possibly 2 (couldn't measure accurately/definitively from one test case). I've always been a Firefox booster, but this was *striking*. (Of course Chrome doesn't have the rich selection of add-ons, but this was truly remarkable... and none of the Firefox multi-process issues that I could see.)
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
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