X
Tap here to go to the mobile version of the site.

ஆதரவு மன்றம்

Same Fx password accepted and rejected

  • 7 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by cor-el
பதிவிடப்பட்டது

In my attempt to setup Sync, Mozilla rejected my password. Yet this is the same password that's accepted for posting here. What's going on?

In my attempt to setup Sync, Mozilla rejected my password. Yet this is the same password that's accepted for posting here. What's going on?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

If you change the password of the Sync Account then it won't be possible to decrypt data that was stored on the Sync server, so a password change action will cause all data to get wiped. After a password change you need to generate a new recovery key. You use the recovery key to access the Sync account data instead of doing a password change that will remove this data. Normally the Sync key is derived from the password and if you forgot the password then you can use the recovery key instead.

Read this answer in context 1
மேற்கோள்

Additional System Details

நிறுவப்பட்ட நிரல்கள்

  • Shockwave Flash 32.0 r0

பயன்பாடு

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

கூடுதல் தகவல்

cor-el
  • Top 10 Contributor
  • Moderator
17425 தீர்வுகள் 157458 பதில்கள்
பதிவிடப்பட்டது

உதவிகரமான பதில்

Are you using the same email address in both cases (Sync and SUMO account) ?

In case of issues try to log in to the Firefox Account via this website.

Are you using the same email address in both cases (Sync and SUMO account) ? In case of issues try to log in to the Firefox Account via this website. *https://accounts.firefox.com/signin *https://accounts.firefox.com/settings
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா? 1
மேற்கோள்
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

Many thanks, cor-el. I guess the problem was that I'd used two different email addresses--and using an alternative link that you provided solved.

May I ask a further question? My "recovery key" seems to consist of 8 4-character strings separated by spaces. Is that correct? Or is the key perhaps any one the those 8 strings?

Many thanks, cor-el. I guess the problem was that I'd used two different email addresses--and using an alternative link that you provided solved. May I ask a further question? My "recovery key" seems to consist of 8 4-character strings separated by spaces. Is that correct? Or is the key perhaps any one the those 8 strings?
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
cor-el
  • Top 10 Contributor
  • Moderator
17425 தீர்வுகள் 157458 பதில்கள்
பதிவிடப்பட்டது

The Sync recovery key is one long 32-character string that is split into eight 4-character parts to make it easier to enter this code, so you need the full code.

The Sync recovery key is one long 32-character string that is split into eight 4-character parts to make it easier to enter this code, so you need the full code.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

cor-el said

one long 32-character string

Does that mean that the spaces are not part of the code?

''cor-el [[#answer-1244720|said]]'' <blockquote> one long 32-character string </blockquote> Does that mean that the spaces are not part of the code?
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
cor-el
  • Top 10 Contributor
  • Moderator
17425 தீர்வுகள் 157458 பதில்கள்
பதிவிடப்பட்டது

Just type or paste the text as is displayed. I would expect the Firefox will remove all white space when processing the key code you entered. If it doesn't work then you can still try without the spaces. Note that a password reset will likely invalidate the code if you do not use the code instead of proceeding with the recovery key.

Just type or paste the text as is displayed. I would expect the Firefox will remove all white space when processing the key code you entered. If it doesn't work then you can still try without the spaces. Note that a password reset will likely invalidate the code if you do not use the code instead of proceeding with the recovery key.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

cor-el said

Note that a password reset will likely invalidate the code if you do not use the code instead of proceeding with the recovery key.

Don't understand. Could you perhaps rephrase?

''cor-el [[#answer-1244743|said]]'' <blockquote> Note that a password reset will likely invalidate the code if you do not use the code instead of proceeding with the recovery key. </blockquote> Don't understand. Could you perhaps rephrase?

Odin3 மூலமாக திருத்தப்பட்டது

இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
cor-el
  • Top 10 Contributor
  • Moderator
17425 தீர்வுகள் 157458 பதில்கள்
பதிவிடப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

If you change the password of the Sync Account then it won't be possible to decrypt data that was stored on the Sync server, so a password change action will cause all data to get wiped. After a password change you need to generate a new recovery key. You use the recovery key to access the Sync account data instead of doing a password change that will remove this data. Normally the Sync key is derived from the password and if you forgot the password then you can use the recovery key instead.

If you change the password of the Sync Account then it won't be possible to decrypt data that was stored on the Sync server, so a password change action will cause all data to get wiped. After a password change you need to generate a new recovery key. You use the recovery key to access the Sync account data instead of doing a password change that will remove this data. Normally the Sync key is derived from the password and if you forgot the password then you can use the recovery key instead. *https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys *https://www.ghacks.net/2018/09/27/how-to-create-firefox-account-recovery-keys/
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா? 1
மேற்கோள்
கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.