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Firefox is blank & useless when I download it to my Mac. Apple trouble-shot everything , nothing worked, & they told me to contact Firefox. What should I do?

  • 2 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by cahalanjim
பதிவிடப்பட்டது

Firefox (which worked fine for me for years, until now) is blank & useless when I download it to my Mac. Apple trouble-shot everything they could , nothing worked, & they told me to contact Firefox. What should I do?

Firefox (which worked fine for me for years, until now) is blank & useless when I download it to my Mac. Apple trouble-shot everything they could , nothing worked, & they told me to contact Firefox. What should I do?
மேற்கோள்

Additional System Details

பயன்பாடு

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36

கூடுதல் தகவல்

Shannon Kularathna 1 தீர்வுகள் 7 பதில்கள்
பதிவிடப்பட்டது

Hi, could you perhaps share a screenshot of the Firefox window? Does this happen even when you reinstall Firefox?

Hi, could you perhaps share a screenshot of the Firefox window? Does this happen even when you reinstall Firefox?
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

Attached is a screenshot of what comes up when I open Firefox. Then I can't do anything. If I type an address (say, gmail.com) into the line for that and hit enter, nothing happens. If I type something in the search box, nothing happens. I've deleted and reinstalled Firefox several times, including yesterday with an Apple phone rep who troubleshot everything possible, had me update my operating system, and then said I'd need to contact Firefox. Weird.

Attached is a screenshot of what comes up when I open Firefox. Then I can't do anything. If I type an address (say, gmail.com) into the line for that and hit enter, nothing happens. If I type something in the search box, nothing happens. I've deleted and reinstalled Firefox several times, including yesterday with an Apple phone rep who troubleshot everything possible, had me update my operating system, and then said I'd need to contact Firefox. Weird.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
கேள்வி எழுப்பு

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