I simply need someone to restore my bookmarks !!!! HEALP! க்கான சமீபத்திய பதில்கள்https://support.mozilla.org/ta/questions/12612862019-06-11T14:02:12-07:00What a P.O.S. system. It would not LET ME do anything else. I simply needed to get a new password 2019-06-11T14:02:12-07:00Achaeoshttps://support.mozilla.org/ta/questions/1261286#answer-1229502<p>What a P.O.S. system. It would not LET ME do anything else. I simply needed to get a new password and the only ioption I had was to delete everything. What is the FUCK POINT MOTHJERFUCKERS&nbsp;!! Have you got your heads up you fucking asses. Facebook has everything forever no matter how hard you try to erase it. And you motherfuckers cant hold onto anything worth a shit. Why in the fuck did I go to all that trouble to set all that up on Firefox if I a, going to lose it all should I forget my password. SOMEONE can make it happen. SOMEONE ETER MAKE IT HAPPEN&nbsp;!!!
</p>Thank you for the additional information.
Changing your Firefox Account password clears your account2019-06-09T02:05:04-07:00jscher2000https://support.mozilla.org/ta/questions/1261286#answer-1228730<p>Thank you for the additional information.
</p><p>Changing your Firefox Account password clears your account data. There should be a warning about that when you select that feature. It is too late to get that data back after you cleared it.
</p><p>What was repaired on your system? Did they leave data in place, or give you a backup of your data? Try checking Firefox's data folder by pasting this shortcut into the Windows 10 search box (on the Taskbar) and press Enter to open a new File Explorer window into that folder:
</p><pre>%APPDATA%\Mozilla\Firefox\Profiles
</pre>
<p>How many folders do you have here?
</p>Holy crap I am gonna shoot myself. Dude you are throwing a bunch of technical crap at me. I signed2019-06-08T23:59:48-07:00Achaeoshttps://support.mozilla.org/ta/questions/1261286#answer-1228710<p>Holy crap I am gonna shoot myself. Dude you are throwing a bunch of technical crap at me. I signed up in order to save my bookmarks on Firefox so when I log into it on any computer everything would be there. Well, it looks like Firefox has changed some stuff. When I got my computer back from repair, the shortcut to Firefox wouldn't work. I had to install it. And I had forgotten the password. WITH ANY OTHER THING ONLINE, they send you and email, or a text or have you answer a security question to get into your account with a new password. Well apparently not Firefox. They did send me an email but I don't remember the process. All I know is when I got a new password all my bookmarks were gone. Now if you can't look at my account history and just restore it to what it was 2 months ago, then please find someone who can.
</p>Hi Achaeos, I'm sorry to hear about this problem.
I could not log in after my computer had been do2019-06-07T08:53:05-07:00jscher2000https://support.mozilla.org/ta/questions/1261286#answer-1228369<p>Hi Achaeos, I'm sorry to hear about this problem.
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<blockquote>
I could not log in after my computer had been down for 2 months. It would not let me do anything but change my password. </blockquote>
<p>What password did you change?
</p><p>Could you check whether your Firefox still has automatic bookmark backups available to restore. This article will guide you to the Restore menu: <a href="/en-US/kb/restore-bookmarks-from-backup-or-move-them" rel="nofollow">Restore bookmarks from backup or move them to another computer</a>.
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<p>If your Firefox is unrecognizable -- no bookmarks, no history, no add-ons, no personalization -- there is something else to check.
</p><p>First, if you haven't already, could you close out of Firefox and do a normal Windows shutdown and restart to complete any pending updates and release any file locks.
</p><p>If Firefox again starts up without your data, could you check whether your stuff is available in a different profile, as follows:
</p><p><strong>Profile Manager Page</strong>
</p><p>Inside Firefox, type or paste <strong>about:profiles</strong> in the address bar and press Enter/Return to load it.
</p><p>This page should list at least one profile and could list many. Each will show links to a pair of folders; please ignore those for now. <em>Please do not delete anything here -- don't use any Remove buttons.</em>
</p><p>The profile that Firefox is currently using will have this:
</p><p><strong>This is the profile in use and it cannot be deleted.</strong>
</p><p>Do you have another profile named <strong>default</strong> or default-<em>longnumber</em> listed on this page? If so, you can check whether it is the one you were using recently by clicking its <strong>Launch profile in new browser</strong> button.
</p><p>If it isn't what you want, simply close that new window.
</p><p>If it IS what you want, back on the about:profiles page, click the <strong>Set as default profile</strong> button for that profile so Firefox uses it automatically at the next startup.
</p><p>Any progress so far, or do we need to keep looking for your data in some other places?
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