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ஆதரவு மன்றம்

every bit of my previous firefox is gone

  • 4 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by FredMcD
பதிவிடப்பட்டது

I shut my computer down for a day and when I came home and started it again and opened firefox it was like a completely new install of firefox. It didn't restore my previous session, all my defaults were gone, all my bookmarks were gone. I have no idea how to restore any of this any why this happened. Did a bad update get pushed or something?

I shut my computer down for a day and when I came home and started it again and opened firefox it was like a completely new install of firefox. It didn't restore my previous session, all my defaults were gone, all my bookmarks were gone. I have no idea how to restore any of this any why this happened. Did a bad update get pushed or something?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hello folks,

Thanks for our responses. checked about:profiles and it only listed the new default profile. From the other links I found my old profiles and restored them by creating new profiles linked to the saved versions.

Thanks for your help!

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Additional System Details

நிறுவப்பட்ட நிரல்கள்

  • Shockwave Flash 32.0 r0

பயன்பாடு

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

கூடுதல் தகவல்

FredMcD
  • Top 10 Contributor
4186 தீர்வுகள் 58429 பதில்கள்
பதிவிடப்பட்டது

உதவிகரமான பதில்

Look on your desktop. Do you see a folder called; '''Old Firefox?''' Look inside. Look for the folder with the latest creation date. https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா? 1
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the-edmeister
  • Moderator
5391 தீர்வுகள் 40019 பதில்கள்
பதிவிடப்பட்டது

What Fred mentioned, with the Old Firefox Data folder sitting on your desktop, is one possibility as what could have happened - Firefox did a Refresh / Reset for some reason - and Firefox automatically created a new Profile when you opened it. https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data But with a Refresh your bookmarks and passwords are supposed to be carried forward to the new Profile. That's why I wonder if you just have a new Profile, with the older Profile still being intact.


You can see if that happened like this: Type about:profiles in the URL bar and hit Enter.

Do you have more than one Profile listed there?

If so, for the Profile immediately above the Profile that shows This is the profile in use ... use the Launch profile in new browser button and then see if your Firefox data is in that Profile.

If that works, close that "new browser" window and go back to the about:profiles page that is still open.

Then use the Set as the default profile button and close Firefox. The next time you open Firefox that Profile will automatically used with a normal launch of Firefox.

What Fred mentioned, with the '''Old Firefox Data''' folder sitting on your desktop, is one possibility as what could have happened - Firefox did a Refresh / Reset for some reason - and Firefox automatically created a new Profile when you opened it. https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data ''But with a Refresh your bookmarks and passwords are supposed to be carried forward to the new Profile. That's why I wonder if you just have a new Profile, with the older Profile still being intact.'' You can see if that happened like this: Type '''about:profiles''' in the URL bar and hit Enter. Do you have more than one Profile listed there? If so, for the Profile immediately above the Profile that shows '''''This is the profile in use ...''''' use the '''Launch profile in new browser''' button and then see if your Firefox data is in that Profile. If that works, close that "new browser" window and go back to the about:profiles page that is still open. Then use the '''Set as the default profile''' button and close Firefox. The next time you open Firefox that Profile will automatically used with a normal launch of Firefox.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
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பதிவிடப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hello folks,

Thanks for our responses. checked about:profiles and it only listed the new default profile. From the other links I found my old profiles and restored them by creating new profiles linked to the saved versions.

Thanks for your help!

Hello folks, Thanks for our responses. checked about:profiles and it only listed the new default profile. From the other links I found my old profiles and restored them by creating new profiles linked to the saved versions. Thanks for your help!
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
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FredMcD
  • Top 10 Contributor
4186 தீர்வுகள் 58429 பதில்கள்
பதிவிடப்பட்டது

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
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