X
Tap here to go to the mobile version of the site.

ஆதரவு மன்றம்

video cannot be played because the file is corrupt

  • 7 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by jscher2000
பதிவிடப்பட்டது

Hi,

When I try to play .mp4 files in my Firefox 65.0.1 I am getting error "video cannot be played because the file is corrupt". Whereas its working fine in Google Chrome. I tried all possible ways to get it sort. Help will be appreciated.

Thank you

Hi, When I try to play .mp4 files in my Firefox 65.0.1 I am getting error "video cannot be played because the file is corrupt". Whereas its working fine in Google Chrome. I tried all possible ways to get it sort. Help will be appreciated. Thank you
மேற்கோள்

Additional System Details

பயன்பாடு

  • Firefox 65.0.1
  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:65.0) Gecko/20100101 Firefox/65.0
  • Support URL: https://support.mozilla.org/1/firefox/65.0.1/Linux/en-US/

நீட்சிகள்

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA Corporation -- Quadro M1000M/PCIe/SSE2
  • adapterDeviceID: Quadro M1000M/PCIe/SSE2
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: NVIDIA Corporation
  • contentUsesTiling: False
  • crashGuards: []
  • driverDate:
  • driverVersion: 4.5.0 NVIDIA 384.130
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'blocked', u'description': u'Compositing', u'log': [{u'status': u'blocked', u'message': u'Acceleration blocked by platform', u'type': u'default'}, {u'status': u'blocked', u'message': u'Acceleration blocked by safe-mode', u'type': u'runtime'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'OpenGL Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'unavailable', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable', u'message': u'Safe-mode is enabled', u'type': u'runtime'}], u'name': u'WEBRENDER'}, {u'status': u'blocked', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'No qualified hardware', u'type': u'env'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'blocked', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'OMTP blocked by safe-mode', u'type': u'runtime'}], u'name': u'OMTP'}]}
  • info: {u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'CairoUseXRender': 0, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: False
  • offMainThreadPaintWorkerCount: 0
  • usesTiling: False
  • webgl1DriverExtensions: -
  • webgl1Extensions: -
  • webgl1Renderer: WebGL is currently disabled.
  • webgl1Version: -
  • webgl1WSIInfo: -
  • webgl2DriverExtensions: -
  • webgl2Extensions: -
  • webgl2Renderer: WebGL is currently disabled.
  • webgl2Version: -
  • webgl2WSIInfo: -
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic
  • windowUsingAdvancedLayers: False

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4147 தீர்வுகள் 57876 பதில்கள்
பதிவிடப்பட்டது

That is a bit odd. Is this with many websites, some, a few?

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 66.0.1 March 22, 2019

Are you using the distro version or the version from Mozilla?

That is a bit odd. Is this with many websites, some, a few? https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version '''66.0.1''' March 22, 2019 Are you using the distro version or the version from Mozilla?
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா? 0
மேற்கோள்
FredMcD
  • Top 10 Contributor
4147 தீர்வுகள் 57876 பதில்கள்
பதிவிடப்பட்டது

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Many site issues can be caused by corrupt cookies or cache. '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. * [https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link} * [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link} If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Did this help? While you are in safe mode; Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches. ''[https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration How to disable Hardware Acceleration]'' {web link}
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா? 0
மேற்கோள்
jscher2000
  • Top 10 Contributor
8504 தீர்வுகள் 69465 பதில்கள்
பதிவிடப்பட்டது

Could you check what this page reports:

https://www.youtube.com/html5

Google's script queries your Firefox for support of different formats, and if there are some your Firefox says are not supported, we should try to solve that first.

On Linux, FFmpeg might be needed (for example, see https://support.mozilla.org/questions/1246875).

Could you check what this page reports: https://www.youtube.com/html5 Google's script queries your Firefox for support of different formats, and if there are some your Firefox says are not supported, we should try to solve that first. On Linux, FFmpeg might be needed (for example, see [https://support.mozilla.org/questions/1246875]).
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

The HTML5 player is currently used when possible.

The HTML5 player is currently used when possible.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
jscher2000
  • Top 10 Contributor
8504 தீர்வுகள் 69465 பதில்கள்
பதிவிடப்பட்டது

jagapathiraju said

The HTML5 player is currently used when possible.

All the boxes have blue checkmarks?

''jagapathiraju [[#answer-1208822|said]]'' <blockquote> The HTML5 player is currently used when possible. </blockquote> All the boxes have blue checkmarks?
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

Yes all have

Yes all have
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
jscher2000
  • Top 10 Contributor
8504 தீர்வுகள் 69465 பதில்கள்
பதிவிடப்பட்டது

jagapathiraju said

jscher2000 said
jagapathiraju said
The HTML5 player is currently used when possible.

All the boxes have blue checkmarks?

Yes all have

Thanks, you can ignore my part of this thread and look at the earlier replies.

''jagapathiraju [[#answer-1208826|said]]'' <blockquote> ''jscher2000 [[#answer-1208825|said]]'' <blockquote> ''jagapathiraju [[#answer-1208822|said]]'' <blockquote> The HTML5 player is currently used when possible. </blockquote> All the boxes have blue checkmarks? </blockquote> Yes all have </blockquote> Thanks, you can ignore my part of this thread and look at the earlier replies.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.