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0xffffffff error

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 12 views
  • Last reply by molough

I am using Windows 2000 with a version of thunderbird 3.1.20 which has run perfect for a long time until I got the following error and crash:

Instruction at 0x77fcb0c8 Reference memory at 0xffffffff

This only applies when opening thunderbird.

Can you please assist me with a fix for this?

Many Thanks Martin

I am using Windows 2000 with a version of thunderbird 3.1.20 which has run perfect for a long time until I got the following error and crash: Instruction at 0x77fcb0c8 Reference memory at 0xffffffff This only applies when opening thunderbird. Can you please assist me with a fix for this? Many Thanks Martin

All Replies (2)

That sort of error is often caused by anti virus programs or add-ons. However neither Windows 2000 or Thunderbird 3 are still supported, so I really think you might need to update both.

Thanks Matt. On that particular machine I have some old specialised software which won't work if I update the operating system. Might see if there is anyway around this problem regarding the anti virus progs or add-on's. It has worked fine for years until now!! Thanks again