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Your updates delete my Microsoft Money data. How to prevent?

  • 5 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by jscher2000
பதிவிடப்பட்டது

When I receive an update for FireFox, when it is "allowed" all my data in Microsoft Money is deleted. How can I prevent this? It's a nuisance to be repeatedly re-entering all the data every time there's an update.

When I receive an update for FireFox, when it is "allowed" all my data in Microsoft Money is deleted. How can I prevent this? It's a nuisance to be repeatedly re-entering all the data every time there's an update.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi Joseph464, where does Microsoft Money store its data? It that a separate Windows application, or a web-based application you access in the browser? (It is difficult to understand how a Firefox update could affect a completely separate program.)

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Additional System Details

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  • Shockwave Flash 32.0 r0

பயன்பாடு

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0

கூடுதல் தகவல்

Thehelper 0 தீர்வுகள் 20 பதில்கள்
பதிவிடப்பட்டது

When you update, it clears your data. There is nothing that I know of to help.

When you update, it clears your data. There is nothing that I know of to help.
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

That seems like a serious deficiency. Is there someone in programming I can communicate with?

That seems like a serious deficiency. Is there someone in programming I can communicate with?
jscher2000
  • Top 10 Contributor
8775 தீர்வுகள் 71729 பதில்கள்
பதிவிடப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi Joseph464, where does Microsoft Money store its data? It that a separate Windows application, or a web-based application you access in the browser? (It is difficult to understand how a Firefox update could affect a completely separate program.)

Hi Joseph464, where does Microsoft Money store its data? It that a separate Windows application, or a web-based application you access in the browser? (It is difficult to understand how a Firefox update could affect a completely separate program.)
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

OK. I am using Microsoft Windows 10. One of the included apps is Microsoft Money. When i press the START button, the Green Microsoft Money icon appears. I click on the icon and view my entered stock portfolios in the Watchlist. The data is updated automatically and continuously from the various stock exchanges/markets on a delay basis. Very often, but not every time, when a Firefox update is accepted, the portfolios disappear. I lose everything on the Watchlist including the relevant historical information. I don't believe this should be happening and would love to see it fixed. Thanks.

OK. I am using Microsoft Windows 10. One of the included apps is Microsoft Money. When i press the START button, the Green Microsoft Money icon appears. I click on the icon and view my entered stock portfolios in the Watchlist. The data is updated automatically and continuously from the various stock exchanges/markets on a delay basis. Very often, but not every time, when a Firefox update is accepted, the portfolios disappear. I lose everything on the Watchlist including the relevant historical information. I don't believe this should be happening and would love to see it fixed. Thanks.
jscher2000
  • Top 10 Contributor
8775 தீர்வுகள் 71729 பதில்கள்
பதிவிடப்பட்டது

Hi Joseph464, thank you for the additional information. I can't imagine that a Microsoft app uses Firefox, so it's a complete mystery how updating Firefox could modify the Microsoft Money data.

Could you report it to Microsoft to see whether they have any suggestions?

Hi Joseph464, thank you for the additional information. I can't imagine that a Microsoft app uses Firefox, so it's a complete mystery how updating Firefox could modify the Microsoft Money data. Could you report it to Microsoft to see whether they have any suggestions?