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ஆதரவு மன்றம்

Firefox having tab crashes AND full window crashes constantly (even in safe mode)

  • 13 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by FredMcD
பதிவிடப்பட்டது

Just got a refurbished PC and since the beginning, Firefox (and Chrome as well) have been crashing every 30 min or so on all kinds of websites even when minimized with nothing running in the foreground.

Things I've tried - firefox safe mode - fresh, clean install of my NVIDIA graphics driver - updated my Realtek audio driver - disable hardware acceleration

Here are some of the recent crashes

bp-57fd17ac-1117-42c2-93d7-99ae40190203 bp-68452fbb-9559-49e9-91bb-7c35d0190127 bp-7500d57d-a867-417d-8eff-876670190204 bp-6464cab6-412e-41de-a2b4-1f20f0190204 bp-94ba69d9-0894-4049-80f3-fcbc50190204

Just got a refurbished PC and since the beginning, Firefox (and Chrome as well) have been crashing every 30 min or so on all kinds of websites even when minimized with nothing running in the foreground. Things I've tried - firefox safe mode - fresh, clean install of my NVIDIA graphics driver - updated my Realtek audio driver - disable hardware acceleration Here are some of the recent crashes bp-57fd17ac-1117-42c2-93d7-99ae40190203 bp-68452fbb-9559-49e9-91bb-7c35d0190127 bp-7500d57d-a867-417d-8eff-876670190204 bp-6464cab6-412e-41de-a2b4-1f20f0190204 bp-94ba69d9-0894-4049-80f3-fcbc50190204

Additional System Details

நிறுவப்பட்ட நிரல்கள்

Fanatical assistant (but the problem occurred before this was installed) Adblock Plus (but the problem occurred before this was installed)

பயன்பாடு

  • Firefox 65.0
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0
  • Support URL: https://support.mozilla.org/1/firefox/65.0/WINNT/en-US/

நீட்சிகள்

  • Adblock Plus - free ad blocker 3.4.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Fanatical Assistant 1.6.4 ({f3f06b71-06b9-435d-a33b-9301f1619d71})

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 1050 Ti
  • adapterDescription2:
  • adapterDeviceID: 0x1c82
  • adapterDeviceID2:
  • adapterDrivers: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumd.dll
  • adapterDrivers2:
  • adapterRAM: 4096
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • contentUsesTiling: True
  • crashGuards: []
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: True
  • directWriteVersion: 10.0.17134.376
  • driverDate: 1-11-2019
  • driverDate2:
  • driverVersion: 25.21.14.1771
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'disabled', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'disabled', u'message': u'Disabled by pref', u'type': u'user'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct2D', u'log': [{u'status': u'unavailable', u'message': u'Direct2D requires Direct3D 11 compositing', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'unavailable', u'message': u'D3D11 compositing is disabled', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name': u'D3D11_HW_ANGLE'}, {u'status': u'unavailable', u'description': u'GPU Process', u'log': [{u'status': u'unavailable', u'message': u'Multi-process mode is not enabled', u'type': u'default'}], u'name': u'GPU_PROCESS'}, {u'status': u'unavailable', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable', u'message': u'ANGLE is disabled', u'type': u'runtime'}], u'name': u'WEBRENDER'}, {u'status': u'available', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}]}
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'skia'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 2
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 4
  • usesTiling: False
  • webgl1DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 1050 Ti Direct3D11 vs_5_0 ps_5_0)
  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.790e8e6b4179)
  • webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000009d08) EGL_VERSION: 1.4 (ANGLE 2.1.0.790e8e6b4179) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_MOZ_create_context_provoking_vertex_dont_care EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • webgl2DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 1050 Ti Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.790e8e6b4179)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000009d08) EGL_VERSION: 1.4 (ANGLE 2.1.0.790e8e6b4179) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_MOZ_create_context_provoking_vertex_dont_care EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic
  • windowUsingAdvancedLayers: False

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4272 தீர்வுகள் 59923 பதில்கள்
பதிவிடப்பட்டது

உதவிகரமான பதில்

Product Firefox Release Channel release Version 65.0 Build ID 20190124174741

bp-57fd17ac-1117-42c2-93d7-99ae40190203 Signature: nsLayoutUtils::MaybeCreateDisplayPortInFirstScrollFrameEncountered

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager

This is for Sumo's Related Bugs 1411689 You are not authorized to access bug 1411689. +++++++++++++++++++++++++++++++++++++++++++++++ bp-7500d57d-a867-417d-8eff-876670190204 Signature: js::GCMarker::eagerlyMarkChildren

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

1441002 NEW --- Crash in js::GCMarker::eagerlyMarkChildren

1359657 You are not authorized to access bug 1359657

1337578 RESOLVED FIXED Intermittent application crashed [@ js::GCMarker::eagerlyMarkChildren][@ js::GCMarker::eagerlyMarkChildren(JSLinearString*)][@ js::GCMarker::eagerlyMarkChildren(JSRope*)]

668583 NEW --- crash @ js::gc::ScanRope ++++++++++++++++++++++++++++++++++++++++++++++ bp-6464cab6-412e-41de-a2b4-1f20f0190204 Signature: PrefsIter::Elem::SkipDuplicates

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ ++++++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 64.0.2 Build ID 20190108160530

bp-68452fbb-9559-49e9-91bb-7c35d0190127 Signature: @0x2b5b4a91377

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

eplgFirefox.dll = ESET

Product Firefox Release Channel release Version 65.0 Build ID 20190124174741 bp-57fd17ac-1117-42c2-93d7-99ae40190203 Signature: nsLayoutUtils::MaybeCreateDisplayPortInFirstScrollFrameEncountered Crash Reason EXCEPTION_ACCESS_VIOLATION_READ nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager This is for Sumo's Related Bugs 1411689 You are not authorized to access bug 1411689. +++++++++++++++++++++++++++++++++++++++++++++++ bp-7500d57d-a867-417d-8eff-876670190204 Signature: js::GCMarker::eagerlyMarkChildren Crash Reason EXCEPTION_ACCESS_VIOLATION_READ 1441002 NEW --- Crash in js::GCMarker::eagerlyMarkChildren 1359657 You are not authorized to access bug 1359657 1337578 RESOLVED FIXED Intermittent application crashed [@ js::GCMarker::eagerlyMarkChildren][@ js::GCMarker::eagerlyMarkChildren(JSLinearString*)][@ js::GCMarker::eagerlyMarkChildren(JSRope*)] 668583 NEW --- crash @ js::gc::ScanRope ++++++++++++++++++++++++++++++++++++++++++++++ bp-6464cab6-412e-41de-a2b4-1f20f0190204 Signature: PrefsIter::Elem::SkipDuplicates Crash Reason EXCEPTION_ACCESS_VIOLATION_READ ++++++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 64.0.2 Build ID 20190108160530 bp-68452fbb-9559-49e9-91bb-7c35d0190127 Signature: @0x2b5b4a91377 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ eplgFirefox.dll = ESET
FredMcD
  • Top 10 Contributor
4272 தீர்வுகள் 59923 பதில்கள்
பதிவிடப்பட்டது

உதவிகரமான பதில்

Make sure you have fully updated ESET.

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia


Firefox comes in two or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.

Make sure you have fully updated ESET. Let’s do a full clean re-install; [http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems] {web link} Save the file. Then '''Close Firefox. ''' Using your file browser, open the '''Programs Folder''' on your computer. '''Windows: ''' C:\Program Files C:\Program Files (x86) '''Note:''' Check Both Folders '''Mac: ''' Open the ''' "Applications" ''' folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac '''Linux: ''' Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any '''Mozilla''' or '''Firefox''' program folders. Do not remove the '''Mozilla Thunderbird''' folder if there is one. '''Do Not''' remove any profile folders. After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your '''Computer''' in safe mode and try again. http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia ------------------ Firefox comes in two or more folders on all computers. They are; Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user. If you remove the Firefox folder, the user profiles would not be affected.
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

Okay that's weird because I uninstalled (or attempted to) ESET a week ago using ESET's own uninstaller. Any tips on how to clean the rest of it up? (I deleted a quarantine folder that I found. I thought about combing through the registry but I don't want to do more harm than good.)

I deleted the folders, restarted, ran a registry clean with Registry Repair and reinstalled from the link you sent. I'll let you know if the crashes happen again.

Thanks for the help and let me know if you have any suggestions about ESET.

Okay that's weird because I uninstalled (or attempted to) ESET a week ago using ESET's own uninstaller. Any tips on how to clean the rest of it up? (I deleted a quarantine folder that I found. I thought about combing through the registry but I don't want to do more harm than good.) I deleted the folders, restarted, ran a registry clean with Registry Repair and reinstalled from the link you sent. I'll let you know if the crashes happen again. Thanks for the help and let me know if you have any suggestions about ESET.
philipp
  • Top 25 Contributor
  • Moderator
5324 தீர்வுகள் 23509 பதில்கள்
பதிவிடப்பட்டது

since the crashes are all over the place i'd suspect defect hardware might play a role in this. could you check the integrity of your ram with a tool like the one from https://www.memtest.org?

since the crashes are all over the place i'd suspect defect hardware might play a role in this. could you check the integrity of your ram with a tool like the one from [https://www.memtest.org]?
FredMcD
  • Top 10 Contributor
4272 தீர்வுகள் 59923 பதில்கள்
பதிவிடப்பட்டது

The ESET problem was with Version 64.0.2 The V65 reports did not show ESET, but I wanted to cover all bases.

The ESET problem was with Version 64.0.2 The V65 reports did not show ESET, but I wanted to cover all bases.
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

Thanks for the suggestion, Phillip. I have actually also been having BSODs so I have done memtest, chkdsk, sfc, dism, and all of them had no issues. This is a Craigslist PC with a Team brand SSD so I wouldnt be surprised if something is wrong with it. I just can't figure it out.

Thanks for the suggestion, Phillip. I have actually also been having BSODs so I have done memtest, chkdsk, sfc, dism, and all of them had no issues. This is a Craigslist PC with a Team brand SSD so I wouldnt be surprised if something is wrong with it. I just can't figure it out.
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கேள்வியின் உரிமையாளர்

Just had a few more crashes :(

bp-e07c3170-46d5-48c9-a3b5-1cb950190206 2/5/2019, 9:52 PM bp-bc4c2d0c-2761-4912-9c09-0fac50190206 2/5/2019, 9:52 PM bp-63b7a14b-2062-4621-b67d-890b00190206 2/5/2019, 9:46 PM

Just had a few more crashes :( bp-e07c3170-46d5-48c9-a3b5-1cb950190206 2/5/2019, 9:52 PM bp-bc4c2d0c-2761-4912-9c09-0fac50190206 2/5/2019, 9:52 PM bp-63b7a14b-2062-4621-b67d-890b00190206 2/5/2019, 9:46 PM
FredMcD
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Product Firefox Release Channel release Version 65.0 Build ID 20190124174741 (2019-01-24) OS Windows 10 OS Version 10.0.17134

bp-e07c3170-46d5-48c9-a3b5-1cb950190206 bp-bc4c2d0c-2761-4912-9c09-0fac50190206 bp-63b7a14b-2062-4621-b67d-890b00190206

Signature: core::fmt::Formatter::pad

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

Product Firefox Release Channel release Version 65.0 Build ID 20190124174741 (2019-01-24) OS Windows 10 OS Version 10.0.17134 bp-e07c3170-46d5-48c9-a3b5-1cb950190206 bp-bc4c2d0c-2761-4912-9c09-0fac50190206 bp-63b7a14b-2062-4621-b67d-890b00190206 Signature: core::fmt::Formatter::pad Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
FredMcD
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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?
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கேள்வியின் உரிமையாளர்

Unfortunately, yes. I suspect something else might be wrong though since I've noticed that the crashing only occurs after I wake my computer from sleep. It seems like if I don't sleep my computer, it doesn't happen.

Here are the crashes in safe mode. bp-ced2d892-036e-4b5d-bea0-1ec9d0190210 2/10/2019, 12:42 PM bp-d577a089-2e16-4bcf-b37a-799310190210 2/10/2019, 12:42 PM

Thanks again, K

Unfortunately, yes. I suspect something else might be wrong though since I've noticed that the crashing only occurs after I wake my computer from sleep. It seems like if I don't sleep my computer, it doesn't happen. Here are the crashes in safe mode. bp-ced2d892-036e-4b5d-bea0-1ec9d0190210 2/10/2019, 12:42 PM bp-d577a089-2e16-4bcf-b37a-799310190210 2/10/2019, 12:42 PM Thanks again, K
FredMcD
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SphericalCow said

I suspect something else might be wrong though since I've noticed that the crashing only occurs after I wake my computer from sleep

Post the problem here and see if they can help https://support.microsoft.com

http://answers.microsoft.com/en-US/windows/forum/windows_10

''SphericalCow [[#answer-1195778|said]]'' <blockquote> I suspect something else might be wrong though since I've noticed that the crashing only occurs after I wake my computer from sleep </blockquote> Post the problem here and see if they can help https://support.microsoft.com http://answers.microsoft.com/en-US/windows/forum/windows_10
FredMcD
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bp-ced2d892-036e-4b5d-bea0-1ec9d0190210 Signature: js::GCMarker::lazilyMarkChildren

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

Uptime 17 seconds SafeMode 0

This is for Sumo's Related Bugs 719114 NEW --- Crash in [@ js::GCMarker::processMarkStackTop ] from heap corruption ++++++++++++++++++++++++++++++++++++++++++++++++++ bp-d577a089-2e16-4bcf-b37a-799310190210 Signature: nsCycleCollector::Collect

Uptime 189 seconds (3 minutes and 9 seconds) SafeMode 1

Crash Reason EXCEPTION_BREAKPOINT

bp-ced2d892-036e-4b5d-bea0-1ec9d0190210 Signature: js::GCMarker::lazilyMarkChildren Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Uptime 17 seconds SafeMode 0 This is for Sumo's Related Bugs 719114 NEW --- Crash in [@ js::GCMarker::processMarkStackTop ] from heap corruption ++++++++++++++++++++++++++++++++++++++++++++++++++ bp-d577a089-2e16-4bcf-b37a-799310190210 Signature: nsCycleCollector::Collect Uptime 189 seconds (3 minutes and 9 seconds) SafeMode 1 Crash Reason EXCEPTION_BREAKPOINT
FredMcD
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Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

Start your '''Computer''' in safe mode with network support. Then start Firefox. Try '''Secure''' websites. Is the problem still there? http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia