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bluescreen on close - random.

  • 6 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by cor-el

Firefox 64.0.2 x64 running on windows 10 ent x64.

When closing firefox I get spurratic BSOD. The minidump says it is firefox related. This does not happen on my 3 other pc's/laptops running the same version(just different OS's). I have tried a refresh of firefox, a memtest of my pc, disabling as many add-ons as I deem necessary.

I cannot reproduce the issue at will as it is random. Nothing in the event viewer during that time of crash. NO firefox crash logs are created.

All Replies (6)

Random crashes are hardest to narrow faults down. How was your firefox installed?

My Firefox was installed from the Mozilla download site. I have seen an issue in the memory dump and forums that says disable the memory compression and superfetch. I am trying that now to see what will happen.

BTW, Here is an analysis of the minidump from windows.

Debugging Details:

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

BUGCHECK_STR: 0x1a_3453


PROCESS_NAME: firefox.exe



LAST_CONTROL_TRANSFER: from fffff8002bffc29c to fffff8002bfae0c0

jsbsmd மூலமாக திருத்தப்பட்டது

Ok, your post there needs to remove stuff that isn't here so it can be read.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh).

Browse a bit, then close Firefox. Is the problem still there?

Did you check the Windows Event log to see if that gives more detail?