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ஆதரவு மன்றம்

can't install ad-blocker

  • 5 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by Refugio
பதிவிடப்பட்டது

Hi,

"Spon unlock" is an anti advertising blocker that specifically prevents advertising on the website of the german magazine "spiegel-online". Unfortunately I can't download this add-on. The Firefox add-on administration does display the program, but always asks me to download Firefox and/or register. What both has already happened.

Hi, "Spon unlock" is an anti advertising blocker that specifically prevents advertising on the website of the german magazine "spiegel-online". Unfortunately I can't download this add-on. The Firefox add-on administration does display the program, but always asks me to download Firefox and/or register. What both has already happened.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hello Refugio,

Stab in the dark, but looking at your user agent (that's shown in your system details) I'm thinking that that just might be the problem.

Would you please take a look at this article and see if that will make a difference :

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

Apart from your user agent being anonymized - it also shows that you need to update Firefox to the latest version, which is 64.0.2

If that's not it, then maybe you'd like to go over this article :

https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes

Does any of this help  ?

Read this answer in context 0

Additional System Details

நிறுவப்பட்ட நிரல்கள்

  • Shockwave Flash 32.0 r0

பயன்பாடு

  • User Agent: Mozilla/5.0 (Windows NT 10.0; rv:63.0) Gecko/20100101 Firefox/63.0 anonymized by Abelssoft 1623918525

கூடுதல் தகவல்

FredMcD
  • Top 10 Contributor
4224 தீர்வுகள் 58972 பதில்கள்
பதிவிடப்பட்டது

Please explain the problem in detail. What happens? What is the exact error messages?

What is the link of the add-on you want to download?

Please explain the problem in detail. What happens? What is the exact error messages? What is the link of the add-on you want to download?
McCoy
  • Top 10 Contributor
520 தீர்வுகள் 4893 பதில்கள்
பதிவிடப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hello Refugio,

Stab in the dark, but looking at your user agent (that's shown in your system details) I'm thinking that that just might be the problem.

Would you please take a look at this article and see if that will make a difference :

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

Apart from your user agent being anonymized - it also shows that you need to update Firefox to the latest version, which is 64.0.2

If that's not it, then maybe you'd like to go over this article :

https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes

Does any of this help  ?

Hello Refugio, Stab in the dark, but looking at your user agent (that's shown in your system details) I'm thinking that that just might be the problem. Would you please take a look at this article and see if that will make a difference : https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox Apart from your user agent being anonymized - it also shows that you need to update Firefox to the latest version, which is 64.0.2 If that's not it, then maybe you'd like to go over this article : https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes Does any of this help ?
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

hi, sorry have been on the road, but the ptoblem still remain i do have the latest firefox version i cleaned the cache, restart etc. but on the addon download site i'am always ask first download firefox as it is not on my system well, thanks a lot for your kind advices -think about going to a computer service and try to fix it with theire help

hi, sorry have been on the road, but the ptoblem still remain i do have the latest firefox version i cleaned the cache, restart etc. but on the addon download site i'am always ask first download firefox as it is not on my system well, thanks a lot for your kind advices -think about going to a computer service and try to fix it with theire help
the-edmeister
  • Top 25 Contributor
  • Moderator
5395 தீர்வுகள் 40084 பதில்கள்
பதிவிடப்பட்டது

Did you fix the User Agent string as McCoy mentioned?

User Agent: Mozilla/5.0 (Windows NT 10.0; rv:63.0) Gecko/20100101 Firefox/63.0 anonymized by Abelssoft 1623918525

That extra added string misidentifies your Firefox version.

'''Did you fix the User Agent string as McCoy mentioned?''' User Agent: Mozilla/5.0 (Windows NT 10.0; rv:63.0) Gecko/20100101 Firefox/63.0 '''''anonymized by Abelssoft 1623918525''''' That extra added string misidentifies your Firefox version.
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

yes, finaly it works thanks a lot super support

yes, finaly it works thanks a lot super support