Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

installing updates at every startup but no version change

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 14 views
  • Last reply by FredMcD

Each time I start firefox, there is a notification "installing updates" but the version remains unchanged. I suspect some insufficient access rights in WIN 10 64bit but I don't know what to check. The file ‪D:\prog\FirefoxPortableESR\Data\profile\prefs.js has read, write, change and execute permissions for all users. Thanks in advance

Each time I start firefox, there is a notification "installing updates" but the version remains unchanged. I suspect some insufficient access rights in WIN 10 64bit but I don't know what to check. The file ‪D:\prog\FirefoxPortableESR\Data\profile\prefs.js has read, write, change and execute permissions for all users. Thanks in advance

All Replies (2)

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia