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Firefox slowing down and crashes

  • 6 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by FredMcD

My firefox will sometimes start going very slowly which also slows down my whole computer then I'll close out firefox either through task manager or clicking the 'x' then a bit later after it finally closes I get a crash report. Not sure how to figure out the cause. I'll upload some screenshots. Any help is much appreciated.

All Replies (6)

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.


For more help on crash reports, see;

bp-aa461843-a40e-4f14-abd3-7dafc0181110 11/10/2018 2:30 AM bp-33f44a94-40d1-480e-a0e4-9bc9e0181110 11/10/2018 2:29 AM bp-56ac7282-faf7-457c-b489-0ecad0181110 11/10/2018 2:29 AM bp-7790ed87-087c-49eb-b516-520490181110 11/10/2018 2:28 AM bp-cf67ce71-308d-4ab0-8d95-0c0d00181110 11/10/2018 2:28 AM bp-56fcf0fe-a47e-4e0c-863f-2c4370181110 11/10/2018 2:27 AM bp-fc925ecb-5662-4124-96a2-605c70181110 11/10/2018 2:27 AM bp-f3603814-a5fc-4365-8b4f-da1140181110 11/10/2018 2:27 AM bp-e29d9492-ca6d-4eab-bb88-c4b570181110 11/10/2018 2:26 AM bp-35fdd3a3-2afc-48b5-97b2-fcaf80181110 11/10/2018 2:26 AM bp-1a7996f0-4fd4-42c8-a614-f1ef80181110

Hope I did that all correctly, let me know if I need to change anything

bp-aa461843-a40e-4f14-abd3-7dafc0181110 Signature: IPCError-browser | ShutDownKill

Note: No system information posted.

CrashTime Sun, 28 Oct 2018 07:27:54 GMT

Attention Sumos there are over 60 related bug reports

No Modules information posted ++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 63.0.1 Build ID 20181030165643 OS Windows 10 OS Version 10.0.17134

bp-33f44a94-40d1-480e-a0e4-9bc9e0181110 bp-56ac7282-faf7-457c-b489-0ecad0181110 bp-7790ed87-087c-49eb-b516-520490181110

Signature: IPCError-browser | ShutDownKill

CrashTime Tue, 06 Nov 2018 23:27:09 GMT

Attention Sumos there are over 60 related bug reports

atidxx64.dll = Advanced Micro Devices = Check this link;

FredMcD மூலமாக திருத்தப்பட்டது

A ShutDownKill normally means that something in Firefox was not responding properly.

What were you doing at the time? Any problems?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).

Just let the browser sit there for 5-10 minutes. Then close it. Is the problem still there?