Drag and drop not working even in safe mode !!!! How to solve this issue other than switching to a other browser

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Last reply by cor-el

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Odin The Terrible

22/9/18, முற்பகல் 6:19

Version: 62.0.2 (64-bit)

Drag and drop will not work in Firefox but works in all other browsers I have installed. Tried in safe mode but it still won't work. This is getting ridiculous now as there are so many things that you can't now do in Firefox that it's becoming useless ... you HAVE to give users some room to set their own restrictions otherwise the paranoia will turn the browser into a worthless piece of junk

Version: 62.0.2 (64-bit) Drag and drop will not work in Firefox but works in all other browsers I have installed. Tried in safe mode but it still won't work. This is getting ridiculous now as there are so many things that you can't now do in Firefox that it's becoming useless ... you HAVE to give users some room to set their own restrictions otherwise the paranoia will turn the browser into a worthless piece of junk

Answer 1 · 2018-09-22 06:19:42

Shadow110

22/9/18, முற்பகல் 6:27

Hi, please try : Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove your Firefox program files and then reinstall Firefox. This process does not remove your Firefox profile data (such as bookmarks and passwords), since that information is stored in a different location.

To do a clean reinstall of Firefox, please follow these steps: Note: You might want to print these steps or view them in another browser.

Download the latest Desktop version of Firefox from this page) and save the setup file to your computer.
After the download finishes, close all Firefox windows (or open the Firefox menu and click the close button ).
Delete the Firefox installation folder, which is located in one of these locations, by default:
- Windows:
  - C:\Program Files\Mozilla Firefox
  - C:\Program Files (x86)\Mozilla Firefox
- Mac: Delete Firefox from the Applications folder.
- Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
Now, go ahead and reinstall Firefox:
1. Double-click the downloaded installation file and go through the steps of the installation wizard.
2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.

Please report back to say if this helped you!

Thank you.

Hi, please try : Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove your Firefox program files and then reinstall Firefox. This process does not remove your [[Profiles - Where Firefox stores your bookmarks, passwords and other user data|Firefox profile]] data (such as bookmarks and passwords), since that information is stored in a different location. To do a clean reinstall of Firefox, please follow these steps: '''Note:''' You might want to print these steps or view them in another browser. #Download the latest Desktop version of Firefox from [https://www.mozilla.org/firefox/all/ this page]) and save the setup file to your computer. #After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]). #Delete the Firefox installation folder, which is located in one of these locations, by default: #*'''Windows:''' #**C:\Program Files\Mozilla Firefox #**C:\Program Files (x86)\Mozilla Firefox #*'''Mac:''' Delete Firefox from the Applications folder. #*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory. #Now, go ahead and reinstall Firefox: ##Double-click the downloaded installation file and go through the steps of the installation wizard. ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button. More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]]. <b>WARNING:</b> Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be easily recovered unless they have been backed up to an external device!</u> See [[Back up and restore information in Firefox profiles]].  Please report back to say if this helped you! Thank you.

Answer 2 · 2018-09-22 06:19:42

Odin The Terrible கேள்வியின் உரிமையாளர்

22/9/18, பிற்பகல் 8:02

Thanks for the input, but I already tried this; including starting in Safemode with no plugins ... which does not cure the behaviour alas. Looks like its time to abandon Firefox in favour of something a little more reliable ... and less obstructive !

Answer 3 · 2018-09-22 06:19:42

WestEnd

23/9/18, முற்பகல் 5:21

Odin The Terrible said

Thanks for the input, but I already tried this; including starting in Safemode with no plugins ... which does not cure the behaviour alas. Looks like its time to abandon Firefox in favour of something a little more reliable ... and less obstructive !

Did you also delete the Mozilla folder as well besides uninstalling FF?

WestEnd மூலமாக 23 செப்டம்பர், 2018, முற்பகல் 5:21:52 -0700 திருத்தப்பட்டது

Answer 4 · 2018-09-22 06:19:42

Shadow110

23/9/18, முற்பகல் 5:23

Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st:

then

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Answer 5 · 2018-09-22 06:19:42

Odin The Terrible கேள்வியின் உரிமையாளர்

23/9/18, முற்பகல் 5:27

Tried all this ! I'm abandoning FF in favour of other more reliable browser.

Answer 6 · 2018-09-22 06:19:42

FFus3r

23/9/18, முற்பகல் 5:54

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

(Firefox 57 and above) Click the Library button and choose History.
(Click the menu button and choose History in older Firefox versions.)
In the History menu, choose "Clear Recent History...".
Under "Time range to clear", select "Everything".
Now, click the arrow next to Details to toggle the Details list active.
From the details list, check Cache and Cookies and uncheck everything else.
Now click the "Clear Now" button.