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When I try to access my Gmail account (www.gmail.com) I get the message "Your connection is not secure" and there is no way to proceed.

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 26 views
  • Last reply by Shadow110

Clicking on advanced gives the following information; gmail.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: SEC_ERROR_UNKNOWN_ISSUER

Clicking on SEC_ERROR_UNKNOWN_ISSUER provides the information below

https://gmail.com/

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: true HTTP Public Key Pinning: true

Certificate chain:


BEGIN CERTIFICATE-----

MIIDsjCCApqgAwIBAgIQEyNMIS9/2GiyBM3ef0JV2TANBgkqhkiG9w0BAQsFADBE MQswCQYDVQQGEwJTRTEOMAwGA1UEChMFQ2lzY28xDjAMBgNVBAsTBUNpc2NvMRUw EwYDVQQDDAxWZW9uZWVyX0V2YWwwHhcNMTgwNzI0MTYwODAwWhcNMTgxMDAyMTYw MDAwWjBjMQswCQYDVQQGEwJVUzETMBEGA1UECAwKQ2FsaWZvcm5pYTEWMBQGA1UE BwwNTW91bnRhaW4gVmlldzETMBEGA1UECgwKR29vZ2xlIExMQzESMBAGA1UEAwwJ Z21haWwuY29tMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAkhNfxPjl 2N5lFwhfS+mrkX2biyWCVmxbkiDSALCwFIGzlkYxDCZ0yVSsX2gMmTxwTDy1nEdK 0aJosz+RJqJD1ErD9zfhSE1ucBlQ3NbdiDH4+As+vYzb3HZsWZpV6cpNEo1b1pVq a8Ggp76zsu/qs+1qy6hXMfnBf1JrrLz5PqK/zbo3lWC/NlHRQ4Vhw06orgwIKloR Wsz95PYyDfDJTectwo/LiVGRe2gToQ+G8UM0xqfs6NVmo2U7EirpAAJ1Fu1kkjD/ STJD9UY4W0BalvnxxV19rlq2S40Equod+kriGqg1nQh5BS2p7tZE7vPINsAbfOF8 X9oTD3AtaHSxKQIDAQABo4GAMH4wTgYDVR0jBEcwRYAUkdQdAnw+zMIMoxzddIX7 Yp/tV66hGKQWMBQxEjAQBgNVBAMTCUNPUlAtUk9PVIITOwAAAAx5uNAMaSDhOgAB AAAADDAhBgNVHREEGjAYgglnbWFpbC5jb22CCyouZ21haWwuY29tMAkGA1UdEwQC MAAwDQYJKoZIhvcNAQELBQADggEBADM1YDmNfJLPogCOk9nUy6hnrU3XqtR4jDyB NgRdHdexAGzLAVjC/NijxuJ5OcpfE36TNW9xYMqLaD7VeS6h0E5qirXnuE3zNSDh iAJz5w5k/LyIZj3oaTpGtbQkEg5uderkTIdhhDaWayXs4pqbTqJVKnV97BQN0YK1 nSpc5NIlxgGAvWhoZEZTZ6SYCUsaz78j81dQprkrAW4imeUSztMNp+jkFy5Q4lzL lPz7aSVAR96kjFCTO3CI6kUpSosHeWJ3e1O/gWv0CwV6MVR0wLZBw8qFYk+rSIF/ x/84WVmOFp9+yTNl3yaM+W7qWDN20lYjRkhndmeaw8HMo7KvU9s=


END CERTIFICATE-----
BEGIN CERTIFICATE-----

MIIGVjCCBD6gAwIBAgITOwAAAAx5uNAMaSDhOgABAAAADDANBgkqhkiG9w0BAQsF ADAUMRIwEAYDVQQDEwlDT1JQLVJPT1QwHhcNMTgwNDEzMTMxMDUxWhcNMjgwNDEz MTMyMDUxWjBEMQswCQYDVQQGEwJTRTEOMAwGA1UEChMFQ2lzY28xDjAMBgNVBAsT BUNpc2NvMRUwEwYDVQQDDAxWZW9uZWVyX0V2YWwwggEiMA0GCSqGSIb3DQEBAQUA A4IBDwAwggEKAoIBAQCp1A4csPIHZUSixzIjpexT0kjGZaGpbwokbbnkaiv+BRPG sH7DW7JQ39to1TgvPoGBEFNYyPE7pquLnvPwdCxfmWwKe/pSD14QaemfpvO83PH2 m7Cg1aRetrxU9AQV17ju9mpNm5kQkWd+qk78M8rOst1rgU2EBiNeG/TKxfehoRgh dIBUAWMkByKIko9DDk4uaJ4y+YZV56hTU8uAkjiv15m6g0rTBNtK9Q2lDcc2pB49 StXowINTPcolTi+nKJL8CXb63nLaa6QAGfxwNFQTCVoPYXdYuRQSIp8sfvD62svL 1OytZvbCiLhs7kNPWya6qGA23F0v7dxMuH7cpC+fAgMBAAGjggJvMIICazAPBgNV HRMBAf8EBTADAQH/MAsGA1UdDwQEAwIBhjAdBgNVHQ4EFgQUkdQdAnw+zMIMoxzd dIX7Yp/tV64wHwYDVR0jBBgwFoAU/oNLjxqOlP86jFqyuXWOtXtBh4IwgfcGA1Ud HwSB7zCB7DCB6aCB5qCB44YsaHR0cDovL2NkcC5jb3JwLmludC9DZXJ0RW5yb2xs L0NPUlAtUk9PVC5jcmyGgbJsZGFwOi8vL0NOPUNPUlAtUk9PVCxDTj1ERTAxLVBL SVJPT1QsQ049Q0RQLENOPVB1YmxpYyUyMEtleSUyMFNlcnZpY2VzLENOPVNlcnZp Y2VzLENOPUNvbmZpZ3VyYXRpb24sREM9Q09SUCxEQz1JTlQ/Y2VydGlmaWNhdGVS ZXZvY2F0aW9uTGlzdD9iYXNlP29iamVjdENsYXNzPWNSTERpc3RyaWJ1dGlvblBv aW50MIH1BggrBgEFBQcBAQSB6DCB5TA7BggrBgEFBQcwAoYvaHR0cDovL2NkcC5j b3JwLmludC9DZXJ0RW5yb2xsL0NPUlAtUk9PVCgxKS5jcnQwgaUGCCsGAQUFBzAC hoGYbGRhcDovLy9DTj1DT1JQLVJPT1QsQ049QUlBLENOPVB1YmxpYyUyMEtleSUy MFNlcnZpY2VzLENOPVNlcnZpY2VzLENOPUNvbmZpZ3VyYXRpb24sREM9Q09SUCxE Qz1JTlQ/Y0FDZXJ0aWZpY2F0ZT9iYXNlP29iamVjdENsYXNzPWNlcnRpZmljYXRp b25BdXRob3JpdHkwGQYJKwYBBAGCNxQCBAweCgBTAFUAQgBDAEEwDQYJKoZIhvcN AQELBQADggIBAISBHef3scQqfxJhE0XdRv1LyrwBoovrCuTsDNmv3spTvhxWVT92 IYCceT7F3dnrNI9bsTDEonTa0C+SZSnbDyX46tnUO9qf+LigljSUV5jxArRO0Xav ZacRNdwiv6eWp0R3eLSiL1jwJt6D4sJfqcYIOYv/OoeymN3uLkxw0m0782FHdvfY osNc88RtMgnS7aYrb2Ek9VJwLkI8YEoF4BkWSXLaWoKMEx64kG88QtifYflTP+Nh d5ri4noZmeDfoHSGJG1za6mr60t7IMoqrBm+rInmy9ZWoLlZdoD1m6N7nu/xN8nS yKl3xEzEP3AShleZGcm2/hjT7jWLKITCu9hf2qMbfue5pVPvsFw2Fx4GPJbhOXOQ FsvATLC72KO8fkPhBKym1FLFw3uY7REkjXNdNSQUXnu8/Xkms8rUnB/iw7m/yztt 6fd9lydc1WTT9yFn3sll5C1t2nlkM1OU8oZukrWoO3PjzYlNbdZ9zFQLVqgi9H6c FVUbusDZrPefDPL+R3jjR8RzoX4StGL2sy910Ri/u7pFoljgnXl1x5Mad/j8+hcH A7kGkBxjY1RiZd0Lp7qjexFGFEd11PisBBx3TjlJ8ZsfAEUUsBfHO7ff/EAO/y8w 3Q9qKPzMohLtNT2pPeAyjn9Y7PUI6zNmHHwdcT65szthVGPHtNy4jjo0


END CERTIFICATE-----

All Replies (3)

Separate Security Issue, please update your Flash 28.0 r0 by removing it with this tool : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html If you use it Reinstall with Flash Player Version: 30.0.0.134 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

What security Software are you running please as well please list your add-ons/Extensions ?

Removed the flash-player and reinstalled. It didn't help.

I am using Windows Defender on my work computer and Avast on my private, Having the same probelm on both.

No extensions used.

Plugins: OpenH264 Video Codec provided by Cisco Systems, Inc. Widevine Content Decryption Module provided by Google Inc.

Hi, Flash had nothing to do with your question as was clearly labelled : Separate Security Issue

So you have no Extensions/add-ons installed ?

Not sure of why on your Work Computer, is this a Home Office or are you in a Company as they may have separate security installed that your not aware of as Windows Defender is pretty bad choice to protect a business or their Firewall might block it also.

In your home : There is security software like Avast/AVG, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate. If you are running any of the above software please check their community forum for a work around to apply settings.

These pages are also for the errors you may have besides relating to the above.