Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

youtube videos dont work with firefox.

  • 7 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by cor-el

youtube videos dont work with firefox. everything is ok with google chrome,

All Replies (7)

HI, I would think this maybe the issue also have 2 : Adblock 3.2.1 & AdBlock 3.16.0 Plus using : AdBlocker Ultimate


In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?


Note have Video Card Driver Issues : direct2DEnabledMessage: [u'blockedDriver']

u'D3D11_COMPOSITING'}, {u'status': u'blacklisted', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'disabled', u'message': u'Disabled via gfx.direct2d.disabled', u'type': u'user'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_FEATURE_FAILURE_BUG_1432610', u'type': u'env'}], u'name': u'DIRECT2D'}, 

Please see about reinstalling your Drivers or updating them from driverDate: 2-20-2014

Last week, other users reported YouTube acting up while they were logged into their Google account, but behaving normally when logged out. Strange! Do you notice anything like that?

Also, some users have reported that YouTube generally works more poorly in Firefox since YouTube introduced the "Polymer" design. You could try reverting Firefox to the old design using the following URL or an add-on:

Hello and ty for the input.

Even in Safe Mode, it still doesnt work at all.

I dont even have Adblock or any type of similar add on right now.

Even if I log out of Google, it is the same.

The drivers are ok, I can use Google Chrome but I REALLY LIKE FIREFOX.


Hi Lydia27, your "THANK YOU" makes it sound like the problem is finally solved. Is that true, it's working now?

jscher2000 said

Hi Lydia27, your "THANK YOU" makes it sound like the problem is finally solved. Is that true, it's working now?

No, just expressing my gratitude. The problem is still there.

What extensions do you currently have installed?

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window