Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by FredMcD

Crashing while starting firefox Tried reinstalling but same


All Replies (2)

Product Firefox Release Channel esr Version 52.9.0esr Build ID 20180621064021 OS Windows 7 OS Version 6.1.7601 Service Pack 1

bp-ff25a1d8-f4e8-4087-8ed8-6f2880180731 Signature: mozilla::psm::GetXPCOMFromNSSError

Uptime 4 seconds

System Memory Use Percentage 82

EMET.dll = Microsoft Corporation

Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: Win XP:

Wiki - Windows 10 System File Check

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?