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I keep getting the pop-up that wants "master security password." The other answer was not helpful in this instance as I cannot find my master password.

  • 2 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by cor-el
பதிவிடப்பட்டது

This is prohibiting me from using my computer. Please respond as soon as possible. Thank you

This is prohibiting me from using my computer. Please respond as soon as possible. Thank you

Additional System Details

நிறுவப்பட்ட நிரல்கள்

  • Shockwave Flash 30.0 r0
  • 5.1.50907.0

பயன்பாடு

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:52.0) Gecko/20100101 Firefox/52.0

கூடுதல் தகவல்

FredMcD
  • Top 10 Contributor
4245 தீர்வுகள் 59390 பதில்கள்
பதிவிடப்பட்டது

Did you install something? This could be ransomware.

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia


You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Did you install something? This could be ransomware. Start your '''Computer''' in safe mode with network support. Then start Firefox. Try '''Secure''' websites. Is the problem still there? http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia ------------------- You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.
cor-el
  • Top 10 Contributor
  • Moderator
17467 தீர்வுகள் 157838 பதில்கள்
பதிவிடப்பட்டது

Can you attach a screenshot?

Can you attach a screenshot? *https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem *use a compressed image type like PNG or JPG to save the screenshot