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help with certificate

  • 9 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 210 views
  • Last reply by 1pat

Error trying to access Firefox on line, website and my email https://www.google.com/?client=safari&channel=iphone_bm

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: true HTTP Public Key Pinning: true

Certificate chain:


BEGIN CERTIFICATE-----

MIIDlDCCAnygAwIBAgIMW39jrTOi3RTbogoTMA0GCSqGSIb3DQEBCwUAMFYxGTAX BgNVBAoMEEFPIEthc3BlcnNreSBMYWIxOTA3BgNVBAMMMEthc3BlcnNreSBXZWIg QW50aS1WaXJ1cyBDZXJ0aWZpY2F0aW9uIEF1dGhvcml0eTAeFw0wODA2MTMwMTEy NDRaFw0yODA2MDgwMTEyNDRaMGgxCzAJBgNVBAYTAlVTMRMwEQYDVQQIDApDYWxp Zm9ybmlhMRYwFAYDVQQHDA1Nb3VudGFpbiBWaWV3MRMwEQYDVQQKDApHb29nbGUg TExDMRcwFQYDVQQDDA53d3cuZ29vZ2xlLmNvbTCCASIwDQYJKoZIhvcNAQEBBQAD ggEPADCCAQoCggEBAKrZAFKFB6QhmBmfMl2B7Q4lvWdXOcsIEh1SpgQAq00ZjkqV XZ7UXsWd8ZS2oNY5cwdKNsbIPsQFNqDbAgIY81aM0ZdNnqxJzngHy4iacAAwpfm0 D2bFXMq6hz1c1Ub2nRi2rKFdlzZTLhD/JMEKFRToRqtrxFCqQX8N8G1sWlwEWRyx FXNS4yVXP2uw7fbODzAc8/f1R5W/3zi5YGoy8mZ5wCwe+iNxiIieu2ivWPgxtiix 7L6kkMCDg20V5zAibZn0xtjL3/2WlWK9m87qCIRVYC1RYRNDUX56PuJtaWB+OV3E aYoaRcxac12qmNdaWX2TLwktJ+4qFKCrMeP5Us8CAwEAAaNQME4wGQYDVR0RBBIw EIIOd3d3Lmdvb2dsZS5jb20wDAYDVR0TAQH/BAIwADATBgNVHSUEDDAKBggrBgEF BQcDATAOBgNVHQ8BAf8EBAMCBaAwDQYJKoZIhvcNAQELBQADggEBADonQReHf+Vi MAfUTC3f5j0Uv51kwPDNcrMPjYjTtZeyKNNh8dgf2zysEg++0mtP3SzM2n6Okz2C 3bgiOiXnX8ogktNR70TRwx8PNelqj/vtSZUARnVftLcvMq6w1b8CPgmlIEJoYgBD /Q94ArFa1lphrMSIJGAcmoIWL4t75RRoDFJxsx/Qbk1N6dSWKlfKvlLeko2lwCU5 UNO3JmrKZwVevPYSXumKPWkHMChxqtWzrRZ/nOTSQA8P97yfFbZOu55JfV/ilFc6 y6pwEGagEOGslm0TsuJh+ZZOmaFoOwQolEP9BxKYa7lWeNKKkIk9i0kyiqgGJCw3 46w9UNrGmjI=


END CERTIFICATE-----
BEGIN CERTIFICATE-----

MIIDYzCCAkugAwIBAgIIGWUrWilO40IwDQYJKoZIhvcNAQELBQAwVjEZMBcGA1UE CgwQQU8gS2FzcGVyc2t5IExhYjE5MDcGA1UEAwwwS2FzcGVyc2t5IFdlYiBBbnRp LVZpcnVzIENlcnRpZmljYXRpb24gQXV0aG9yaXR5MB4XDTA3MTIxMjA0MjI0OVoX DTI3MTIwNzA0MjI0OVowVjEZMBcGA1UECgwQQU8gS2FzcGVyc2t5IExhYjE5MDcG A1UEAwwwS2FzcGVyc2t5IFdlYiBBbnRpLVZpcnVzIENlcnRpZmljYXRpb24gQXV0 aG9yaXR5MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAqtkAUoUHpCGY GZ8yXYHtDiW9Z1c5ywgSHVKmBACrTRmOSpVdntRexZ3xlLag1jlzB0o2xsg+xAU2 oNsCAhjzVozRl02erEnOeAfLiJpwADCl+bQPZsVcyrqHPVzVRvadGLasoV2XNlMu EP8kwQoVFOhGq2vEUKpBfw3wbWxaXARZHLEVc1LjJVc/a7Dt9s4PMBzz9/VHlb/f OLlgajLyZnnALB76I3GIiJ67aK9Y+DG2KLHsvqSQwIODbRXnMCJtmfTG2Mvf/ZaV Yr2bzuoIhFVgLVFhE0NRfno+4m1pYH45XcRpihpFzFpzXaqY11pZfZMvCS0n7ioU oKsx4/lSzwIDAQABozUwMzAPBgNVHRMBAf8EBTADAQH/MAsGA1UdDwQEAwICBDAT BgNVHSUEDDAKBggrBgEFBQcDATANBgkqhkiG9w0BAQsFAAOCAQEAQjUo48Xd2+Pv vIopHj5qZDjxSmEHuUGD8tq/QpQOverRJzcKO7Hl4J6ZnvPQxYaD2CUOF7IvL9bO K/1kOXPhFUpbkdd9hw0CMooZCIVFjoL0FGuXMLMwlGUJp7BlWeOjTJn7nhbX911v k6RHa4YEPuoTbW1MK66C3BaKOFJaN5JgsfzCDRCokHmUJaS8RCjp3pWDpM1v4pxs H0IJUO58y0EqfwFUVsiWif5fTQ49nwL9Xsz/zhTjZIxImvFf0ix7yxgQ0Vt4Ps2X 6XW5aU8FUrwvSvsdS23gfV+UzI1IVq43o6JPyTP4ZEk2XRmG/G/mTomYPztfx5oZ rihirtSXyg==


END CERTIFICATE-----

தீர்வு தேர்ந்தெடுக்கப்பட்டது

This error is not due to any version of Mozilla Firefox or Firefox for short. Mozilla is the company in this case.

cor-el stated the certificate is due to your Kaspersky applications like Antivirus or Internet Security. Some antivirus software in their attempt to keep you safe will insert their own certificates which then cause errors like this because the certificate is not trusted. This sort of feature in the antivirus and such security software should be disabled by default as it causes problems like this.

Uncheck the Do not scan encrypted connections.

https://help.kaspersky.com/KIS/2019/en-US/157530.htm

https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_kaspersky

Read this answer in context 👍 0

All Replies (9)

The issuer of the certificate is your Kaspersky security software.

Subject 	C=US, ST=California, L=Mountain View, O=Google LLC, CN=www.google.com
Issuer 	O=AO Kaspersky Lab, CN=Kaspersky Web Anti-Virus Certification Authority

See:

It will not allow me to get past GOOGLE.

Mozilla is worthless to me as I can't get on the internet using it as my Browser.

Someone needs to fix this or I WILl BE FORCED to Trash Mozilla and never use it again. Perhaps you do not know it's UNUSABLE.

I will have been given NO RECOURSE, because if I get an error message and it I go no where, what good is your Browser to me?

Even the APPLE Tech Service couldn't find away to fix it or around it. The PROBLEM is MOZILLA and I need a FIX Please.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

This error is not due to any version of Mozilla Firefox or Firefox for short. Mozilla is the company in this case.

cor-el stated the certificate is due to your Kaspersky applications like Antivirus or Internet Security. Some antivirus software in their attempt to keep you safe will insert their own certificates which then cause errors like this because the certificate is not trusted. This sort of feature in the antivirus and such security software should be disabled by default as it causes problems like this.

Uncheck the Do not scan encrypted connections.

https://help.kaspersky.com/KIS/2019/en-US/157530.htm

https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_kaspersky

James மூலமாக திருத்தப்பட்டது

I USE MAC Mac Book Air and it is Mozilla. I provided the scree shot and there is NOTHING we can do.

We, Apple Tech Support and I spent almost 3 full hours and it's MOZILLA, since it's, its certificate.

It's a problem with Google, Yahoo, Apple.

I had to, which I am using now, MY SAFARI, because there is no such thing as FIREFOX, interfacing with the 3 main websites above.

NO WORRIES, Mozilla is now History and Amen for Safari

So you did not bother to look at the links and what was said and have assumed that this must be a problem with Firefox itself?

Use Safari to look at those links if you cannot view them in Firefox currently.

Mozilla is the company that makes Mozilla Firefox or the short name everybody uses is Firefox.

Thanks James we looked yesterday. I am not stupid thanks and I am all to familiar with Mozilla/Firefox and it's platform. I have used it for years. Not a newbie - FOR YEARS.

I am telling you: You originally made a blanket statement, because it's just the blah blah blah of a reply. said I was using a MAC, yet you said I was using windows.

You give me links, which we already with through APPLE's SENIOR TECHS 2 of them.

But God forbid you acknowledge there is a flaw and a problem. Of course there would never be a problem with Mozilla/Firefox. No worries.

I was having an issue with Firefox, so I decided to reload it. I decided based on a number of things including VIRUS SWEEPS, of which there were none, to clean up Firefox and start all over again.

IT DOESN'T WORK! When I had it before it worked, but had some issues. BUT NOW IT DOESN'T WORK AT ALL.

So don't address the issue, don't try to help someone who has used your Browser for years and even the Senior Techs couldn't figure out.

No worries it speaks volumes about Mozilla

You can contact Kaspersky for support since this is a feature added by their program. Kaspersky might be adding its root certificate to the Mac Keychain, but Firefox uses its own certificate store.


It wasn't Kasperksy. But it doesn't matter, I TRASHED MOZILLA Thank you though, I appreciate the response.