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ஆதரவு மன்றம்

Why when I try to upload a jpeg on a site does Mozilla shut down?

  • 3 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by cor-el
பதிவிடப்பட்டது

Specifically on facebook when I click on the icon to add a picture Firefox closes instead of allowing me to upload a jpeg.

Specifically on facebook when I click on the icon to add a picture Firefox closes instead of allowing me to upload a jpeg.

Additional System Details

நிறுவப்பட்ட நிரல்கள்

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • Dynamic Web TWAIN Plugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.151.2 for Mozilla browsers
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • RealDownloader Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealPlayer Download Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Shockwave Flash 29.0 r0
  • 5.1.30514.0
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

பயன்பாடு

  • Firefox 52.8.0
  • User Agent: Mozilla/5.0 (Windows NT 4.10; rv:52.0) Gecko/20100101 Firefox/52.0
  • Support URL: https://support.mozilla.org/1/firefox/52.8.0/WINNT/en-US/

நீட்சிகள்

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
  • adapterDescription2:
  • adapterDeviceID: 0x2562
  • adapterDeviceID2:
  • adapterDrivers: ialmrnt5
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 01601028
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • crashGuards: []
  • currentAudioBackend: unknown
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 6-21-2005
  • driverDate2:
  • driverVersion: 6.14.10.4342
  • driverVersion2:
  • failures: [u'[GFX1]: [D3D9] Failed to create the device, code: 0x8876086c', u'[GFX1]: [D3D9] Could not Initialize the DeviceManagerD3D9', u'[GFX1-]: [D3D9] Failed to init compositor with reason: FEATURE_FAILURE_D3D9_DEVICE_MANAGER', u'[GFX1]: [D3D9] Failed to create the device, code: 0x8876086c', u'[GFX1]: [D3D9] Could not Initialize the DeviceManagerD3D9', u'[GFX1-]: [D3D9] Failed to init compositor with reason: FEATURE_FAILURE_D3D9_DEVICE_MANAGER', u'[GFX1]: [D3D9] Failed to create the device, code: 0x8876086c', u'[GFX1]: [D3D9] Could not Initialize the DeviceManagerD3D9', u'[GFX1-]: [D3D9] Failed to init compositor with reason: FEATURE_FAILURE_D3D9_DEVICE_MANAGER', u'[GFX1]: [D3D9] Failed to create the device, code: 0x8876086c', u'[GFX1]: [D3D9] Could not Initialize the DeviceManagerD3D9', u'[GFX1-]: [D3D9] Failed to init compositor with reason: FEATURE_FAILURE_D3D9_DEVICE_MANAGER', u'[GFX1]: [D3D9] Failed to create the device, code: 0x8876086c', u'[GFX1]: [D3D9] Could not Initialize the DeviceManagerD3D9', u'[GFX1-]: [D3D9] Failed to init compositor with reason: FEATURE_FAILURE_D3D9_DEVICE_MANAGER', u'[GFX1]: [D3D9] Failed to create the device, code: 0x8876086c']
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'unavailable', u'message': u'Direct3D11 not available on this computer', u'type': u'runtime'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct2D', u'log': [{u'status': u'unavailable', u'message': u'Direct2D is not available on Windows XP', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name': u'D3D11_HW_ANGLE'}]}
  • indices: [0, 16, 17, 18, 19, 20, 21, 22, 23, 9, 10, 11, 12, 13, 14, 15]
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'skia'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • supportsHardwareH264: No; Failed to create H264 decoder
  • webgl2Renderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.
  • webglRenderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4254 தீர்வுகள் 59575 பதில்கள்
பதிவிடப்பட்டது

Is the browser closing, or did it crash?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Is the browser closing, or did it crash? In the address bar, type '''about:crashes'''<enter>. '''Note: ''' If any reports do not have '''BP-''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data. We ''' '''need the report numbers to see the whole report. ''' Using your mouse, '''mark''' the '''most recent 7 - 10''' crash reports, and copy them. Now go to the reply box and paste them in. ;[[Image:aboutcrashesFx29|width=500]] For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
FredMcD
  • Top 10 Contributor
4254 தீர்வுகள் 59575 பதில்கள்
பதிவிடப்பட்டது

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?
cor-el
  • Top 10 Contributor
  • Moderator
17517 தீர்வுகள் 158399 பதில்கள்
பதிவிடப்பட்டது

Your user agent shows that you run Firefox in compatibility mode for Windows 98 (NT 4.10).

  • Mozilla/5.0 (Windows NT 4.10; rv:52.0) Gecko/20100101 Firefox/52.0

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

See also:

Your user agent shows that you run Firefox in compatibility mode for Windows 98 (NT 4.10). *Mozilla/5.0 (Windows NT 4.10; rv:52.0) Gecko/20100101 Firefox/52.0 Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window. See also: *https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox