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google buttons not working

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 8 views
  • Last reply by Shadow110

elmojaijaii
elmojaijaii
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this started couple months back already, but initially it only affected the "unread all emails" button. i used to be able to click the button with the cursor, but have been unable to do so for the past few months. instead, i have to click it with the enter button. this problem has now affected my google drive, where i cannot create new documents with the cursor. i'm not sure how to explain the problem, but it is unresponsive when i click the buttons with the cursor, however works when i choose the button with the keypads and the enter key. is this a problem with proxy or cookies saved? can anyone help me with fixing this? thanks in advance

this started couple months back already, but initially it only affected the "unread all emails" button. i used to be able to click the button with the cursor, but have been unable to do so for the past few months. instead, i have to click it with the enter button. this problem has now affected my google drive, where i cannot create new documents with the cursor. i'm not sure how to explain the problem, but it is unresponsive when i click the buttons with the cursor, however works when i choose the button with the keypads and the enter key. is this a problem with proxy or cookies saved? can anyone help me with fixing this? thanks in advance

All Replies (3)

Shadow110
Shadow110
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Hi, I do not know the locations or names of Folders on a Mac. I will provide the windows info and you can work from there please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 58.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

elmojaijaii
elmojaijaii கேள்வியின் உரிமையாளர்
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Thanks for the reply, unfortunately it did not solve my problem. I have uninstalled and reinstalled firefox, deleting the folders and all but it still did not solve the problem. i still have my profile retained but on my gmail and google drive page the buttons are still unresponsive when i click with my cursor.

Shadow110
Shadow110
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Hi, sorry to hear did not work. Could you create a new Profile please to see if the issue is in there.

If needed :

Please let us know if this solved your issue or if need further assistance.