Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

Firefox crashes

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by cor-el

崩溃 ID: bp-f3a99e49-230d-41f1-9955-22d8a1171023

All Replies (2)

Product Firefox Release Channel release Version 56.0.1 Build ID 20171002220106 OS Windows 7 OS Version 6.1.7601 Service Pack 1

bp-f3a99e49-230d-41f1-9955-22d8a1171023 Signature: OutputDebugStringA

SogouWB.ime = Sogou Wubi input method = Inc.

SPIhookx64.dll = nothing found

SafeWrapper.dll = 360 Internet Security = Qihoo 360 Software (Beijing) Company Limited.

Check the above programs for updates

Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: