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Recently Renewed Certificate still being rejected by firefox but not Chrome or Internet Explorer

  • 4 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 5 views
  • Last reply by cor-el

Hello,

I am using a Web GUI Management portal to access and manage my network equipment. The default certificate was recently revoked for this and so I renewed it and have uploaded successfully. Works fine on Chrome and IE, however when I get to FireFox it says the below:

The owner of <website-name.com> has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

Please can you explain why and if there is a fix. I am connecting via HTTPS on all browsers.

Thanks, Connor

Hello, I am using a Web GUI Management portal to access and manage my network equipment. The default certificate was recently revoked for this and so I renewed it and have uploaded successfully. Works fine on Chrome and IE, however when I get to FireFox it says the below: The owner of <website-name.com> has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. Please can you explain why and if there is a fix. I am connecting via HTTPS on all browsers. Thanks, Connor

All Replies (4)

Hello Connor,

You have a very good question. I believe I have some information that may be helpful to you. Fist is from the MozillaWiki that has information about the root CAs that Firefox trusts. The next one is from the Mozilla Developer Network this has information on some of the common certificate errors and how to fix them.

Please let me know if this is the information that you need.

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

If there are intermediate certificates involved then make sure that you have installed them all on the server and send them in the correct order.