Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am having a problem where Thunderbird tells me there are new messages to download then suddenly says No New Messages, when I know there are.

  • 1 பதிலளி
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 12 views
  • Last reply by Matt

TB seems to decide if it will download new messages and not, it can work for days with no problem or only once. I use a mailwash program first, so I know when there are messages and this is a new development with TB. It will tell me there are X messages and is downloading then suddenly tells me there are no new messages. The only way to fix it is to shut the computer down and re start. This is such a pain especially when I am busy. Can you tell me if there is a fix please

TB seems to decide if it will download new messages and not, it can work for days with no problem or only once. I use a mailwash program first, so I know when there are messages and this is a new development with TB. It will tell me there are X messages and is downloading then suddenly tells me there are no new messages. The only way to fix it is to shut the computer down and re start. This is such a pain especially when I am busy. Can you tell me if there is a fix please
Attached screenshots

All Replies (1)

do you have an email virus scanner? try turning it off.