Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox doesn't find new versions & can't remove history

  • 7 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by FredMcD

Hey guys. For few weeks and maybe months I used firefox 37, every time I entered to "about firefox" it told me that firefox is up to date. few weeks ago I checked in mozila site and it showed me that there is firefox version 45! So I downloaded and installed it manually. And now this problem happens again: It says that firefox is up to date(version 45) but in mozila site I see that there is a new version(46). another problem is the history, every time I'm trying to remove just some of the history(I want to remove all the folder "older than 6 months" which is pretty big folder) firefox doesn't respond and just stuck till I close it... what should I do? BTW I want to remove this folder because when I write something in the URL like "youtu" it takes pretty long time till firefox shows me suggestions, I guess that's because my history is huge...


All Replies (7)

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

Separate Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.

What do you mean "Internet security program"? Do you mean antivirus? Anyway, I don't have antivirus, I do have windows firewall and windows defender. I tried to remove firefox from the firewall and to add it again, but it didn't work. My action center:

hi, please try to refresh firefox and see if this can address the issue...

It will delete some data of my firefox like extensions etc... I guess I will keep moving with manually update but what about the history delete?

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.

See also: What you need to do if Firefox is not automatically updating anymore - gHacks Tech News:

If there is a very large amount of history then best is to remove the history manually in the History Manager. You can enter a colon (:) in the search bar and start selecting history item from the bottom upwards via Shift+ Page Up and select about 1000 items at the time and press the Delete key to remove the selected history items.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

Expire history by days {web link} Allows to expire history older than a fixed amount of days.