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I did have emails then the screen went blank and red horizoinal line showed up and there are no emails? What do I need to do to finx this?

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I was trying to have the emails show the sender (it wasn't) and then the emails went away and a rectangular box taking up about half the screen showed up. The box has red lines running from upper left to lower right. Have not been able to get emails back again.

I was trying to have the emails show the sender (it wasn't) and then the emails went away and a rectangular box taking up about half the screen showed up. The box has red lines running from upper left to lower right. Have not been able to get emails back again.