Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I don't know my username and password and need to update my e-mail address. Do I just start a new account?

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 25 views
  • Last reply by James

I moved out of state and want to add my lap top to the account. I don't know why I didn't record the info. I hope you can help me. Thanks in advance, Nancy

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I take it this is for your Firefox account https://accounts.firefox.com/signup ?

The username and password details for such an account would not be kept on this separate support.mozilla.org site.

https://wiki.mozilla.org/Identity/Firefox_Accounts

Read this answer in context 👍 0

All Replies (2)


In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

James மூலமாக திருத்தப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I take it this is for your Firefox account https://accounts.firefox.com/signup ?

The username and password details for such an account would not be kept on this separate support.mozilla.org site.

https://wiki.mozilla.org/Identity/Firefox_Accounts