hello, please try to clear the cache & cookies from google.com and reload the page.

Thank you for reiterating what ultimately I needed to do. Mozilla is so complicated- the steps to take are in so many different areas- like going to Privacy/History- you have to click down, 'change to customize' in order to find how to mess with cookies- i finally saw that in another help section... and to add my bookmarks back in- go to Customize- which is not a big icon but rather a little + at the bottom of the page...and once there, again it's not an icon on the top but down at the bottom of the page. Why are not all these choices set in one place? I have spent an hr trying different things in order to re-sign into gmail.