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Firefox crashes

  • 5 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 22 views
  • Last reply by philipp

crashes on startup, already uninstalled and reinstalled :(

Crash ID: bp-8bf72a73-6bff-4726-9f2e-e34472160316

தீர்வு தேர்ந்தெடுக்கப்பட்டது

you can also try the following:

  1. press windows-key+R and open: msconfig
  2. in the dialog that opened, switch to the startup-panel
  3. disable FLVSrvc.exe (or similar sounding programs)
  4. restart your computer
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All Replies (5)

hi, thank you for providing a crash id. this looks like it may be caused by external software on the computer. please go into your system's control panel and remove any software labelled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.

Thank you! I went into applications and both "freecorder 5" and "freecorder toolbar" are installed, when I click uninstall/change nothing happens!! Please help!

தீர்வு தேர்ந்தெடுக்கப்பட்டது

you can also try the following:

  1. press windows-key+R and open: msconfig
  2. in the dialog that opened, switch to the startup-panel
  3. disable FLVSrvc.exe (or similar sounding programs)
  4. restart your computer

Thank you so much! That was slowing my whole computer down and stopping from shutting down without forcing it manually, thank you so much. What was that nasty program?

this appears to be a video downloader tool. however, if you are not sure how that ended up on your device, you should probably run scans for adware on your system with those two tools:

  1. malwarebytes antimalware (free)
  2. adwcleaner

Troubleshoot Firefox issues caused by malware