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ஆதரவு மன்றம்

Download helper installs but doesn't run. Nothing shows up on the toobar. Running of a mac. Reinstalled Firefox. Reinstalled dwhelper. No luck.

  • 5 replies
  • 5 இந்த பிரச்னைகள் உள்ளது
  • Last reply by FredMcD
பதிவிடப்பட்டது

In the past DW helper has worked fine on this Mac MIni running OSX 10.6.8. Firefox seems to work fine (version 44). Installed DW helper. It shows up under menu-> extensions as version 5.4.2 but never shows up on the toobar. Tried rebooting. No luck. Puzzled. Rest of computer seems to run fine. I suspect that something needs to be enabled but what?

Thanks

In the past DW helper has worked fine on this Mac MIni running OSX 10.6.8. Firefox seems to work fine (version 44). Installed DW helper. It shows up under menu-> extensions as version 5.4.2 but never shows up on the toobar. Tried rebooting. No luck. Puzzled. Rest of computer seems to run fine. I suspect that something needs to be enabled but what? Thanks

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Remove the add-on. Restart Firefox. Re-install using the above link.

http://www.downloadhelper.net/support.php

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Additional System Details

நிறுவப்பட்ட நிரல்கள்

Download helper 5.4.2 but does not function.

பயன்பாடு

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/534.59.10 (KHTML, like Gecko) Version/5.1.9 Safari/534.59.10

கூடுதல் தகவல்

FredMcD
  • Top 10 Contributor
4255 தீர்வுகள் 59589 பதில்கள்
பதிவிடப்பட்டது

Is it shown in the Add-ons Manager? Any warnings or messages? There are several such programs. What is the full name, website?

Is it shown in the Add-ons Manager? Any warnings or messages? There are several such programs. What is the full name, website?
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

Yes, it is shown in the add-ons manager as 'video downloadhelper 5.4.2 There are no warnings or messages. It was downloaded from here:

https://www.mozilla.org/en-US/firefox/new/

Thanks

Yes, it is shown in the add-ons manager as 'video downloadhelper 5.4.2 There are no warnings or messages. It was downloaded from here: https://www.mozilla.org/en-US/firefox/new/ Thanks
FredMcD
  • Top 10 Contributor
4255 தீர்வுகள் 59589 பதில்கள்
பதிவிடப்பட்டது

fr20 said

https://www.mozilla.org/en-US/firefox/new/

That is the Firefox update page.

I think you mean; Video DownloadHelper 5.4.2 https://addons.mozilla.org/en-US/firefox/addon/video-downloadhelper/

I have it and it's very handy.

Is its icon on the toolbar? Type about:customizing<enter> in the address bar. In the new window, look for the icon. When you find it, hold down the left button on it, and move it to where you want it to be. You can move any of the icons you want from here, but some icons are locked in place.

''fr20 [[#answer-837126|said]]'' <blockquote> https://www.mozilla.org/en-US/firefox/new/ </blockquote> That is the Firefox update page. I think you mean; Video DownloadHelper 5.4.2 https://addons.mozilla.org/en-US/firefox/addon/video-downloadhelper/ I have it and it's very handy. Is its icon on the toolbar? Type '''about:customizing'''<enter> in the address bar. In the new window, look for the icon. When you find it, hold down the left button on it, and move it to where you want it to be. You can move any of the icons you want from here, but '''some icons are locked in place.'''
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

The download helper icon is not on the toolbar. I tried your suggestion,

"about:customizing" and did not find the icon on the resulting page. I got things like 'open file', 'sidebars', etc.

The download helper icon is not on the toolbar. I tried your suggestion, "about:customizing" and did not find the icon on the resulting page. I got things like 'open file', 'sidebars', etc.
FredMcD
  • Top 10 Contributor
4255 தீர்வுகள் 59589 பதில்கள்
பதிவிடப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Remove the add-on. Restart Firefox. Re-install using the above link.

http://www.downloadhelper.net/support.php

Remove the add-on. Restart Firefox. Re-install using the above link. http://www.downloadhelper.net/support.php