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firefox doesn't work in private mode after upgrade to 44

  • 4 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by avnr

Windows 7, all add-ons were disabled, seems so far to work fine in regular mode. The symptoms are:

a. Any address on the address bar will result in an "infinite load" of the page, which probably never starts (no "transferring..." cue on the lower left corner).

b. Hitting the browser window's close button causes the browser to crash.

c. After the crash the browser won't start.

Windows 7, all add-ons were disabled, seems so far to work fine in regular mode. The symptoms are: a. Any address on the address bar will result in an "infinite load" of the page, which probably never starts (no "transferring..." cue on the lower left corner). b. Hitting the browser window's close button causes the browser to crash. c. After the crash the browser won't start.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Lo and behold, the problem disappeared yet I am not aware of any change I've made to the browser or its environment... this is very strange as up until a while ago the problem was 100% consistent. I enclose the requested information just in case it may be of later use. Thanks a lot for your quick response!

Application Basics


Name: Firefox Version: 44.0 Build ID: 20160123151951 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0 Multiprocess Windows: 0/1 (default: false) Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Image and Flash Blocker Version: 0.7.1-signed Enabled: true ID: imgflashblocker@shimon.chohen

Name: Flash Video Downloader - YouTube HD Download [4K] Version: 8.4.0 Enabled: false ID: artur.dubovoy@gmail.com

Name: Print pages to PDF Version: 0.1.9.3 Enabled: false ID: printPages2Pdf@reinhold.ripper

Graphics


Adapter Description: NVIDIA GeForce 210 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 512 Asynchronous Pan/Zoom: none ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50 Device ID: 0x0a65 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.17461) Driver Date: 5-19-2014 Driver Version: 9.18.13.3788 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 34d51458 Supports Hardware H264 Decoding: Yes Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce 210 Direct3D11 vs_4_1 ps_4_1) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.browsewithcaret: true accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.download.folderList: 0 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.privatebrowsing.autostart: true browser.search.update: false browser.search.useDBForOrder: true browser.sessionstore.restore_on_demand: false browser.sessionstore.upgradeBackup.latestBuildID: 20140716183446 browser.startup.homepage: 2--s.gq browser.startup.homepage_override.buildID: 20160123151951 browser.startup.homepage_override.mstone: 44.0 browser.tabs.warnOnClose: false dom.apps.reset-permissions: true dom.mozApps.used: true dom.w3c_touch_events.expose: false extensions.lastAppVersion: 44.0 font.internaluseonly.changed: false font.language.group: he font.name.serif.x-western: Arial gfx.crash-guard.d3d11layers.appVersion: 44.0 gfx.crash-guard.d3d11layers.deviceID: 0x0a65 gfx.crash-guard.d3d11layers.driverVersion: 9.18.13.3788 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 gfx.crash-guard.status.glcontext: 2 gfx.direct3d.last_used_feature_level_idx: 0 gfx.direct3d.prefer_10_1: true gfx.driver-init.appVersion: 42.0 gfx.driver-init.deviceID: 0x0a65 gfx.driver-init.driverVersion: 9.18.13.3788 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 keyword.url: https://duckduckgo.com/?key=3d650e1a7229d8367f071dc42f83652e262e69c19d4a64983a876548a6ef0c946eca1d264b11857aca9bcae8e832 media.eme.enabled: false media.gmp-eme-adobe.lastUpdate: 1432640622 media.gmp-gmpopenh264.abi: x86-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1453979626 media.gmp-gmpopenh264.version: 1.5.3 media.gmp-manager.buildID: 20160123151951 media.gmp-manager.lastCheck: 1453979625 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1453416301 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.npctrl: 1 plugin.state.npgoogleupdate: 1 plugin.state.npnv3dv: 1 plugin.state.npnv3dvstreaming: 1 plugin.state.npractrl: 1 plugin.state.npwlpg: 1 print.printer_PDFCreator.print_bgcolor: true print.printer_PDFCreator.print_bgimages: true print.printer_PDFCreator.print_colorspace: print.printer_PDFCreator.print_command: print.printer_PDFCreator.print_downloadfonts: false print.printer_PDFCreator.print_duplex: 0 print.printer_PDFCreator.print_edge_bottom: 0 print.printer_PDFCreator.print_edge_left: 0 print.printer_PDFCreator.print_edge_right: 0 print.printer_PDFCreator.print_edge_top: 0 print.printer_PDFCreator.print_evenpages: true print.printer_PDFCreator.print_footercenter: print.printer_PDFCreator.print_footerleft: print.printer_PDFCreator.print_footerright: &D print.printer_PDFCreator.print_headercenter: print.printer_PDFCreator.print_headerleft: print.printer_PDFCreator.print_headerright: &U print.printer_PDFCreator.print_in_color: true print.printer_PDFCreator.print_margin_bottom: 0.5 print.printer_PDFCreator.print_margin_left: 0.5 print.printer_PDFCreator.print_margin_right: 0.5 print.printer_PDFCreator.print_margin_top: 0.5 print.printer_PDFCreator.print_oddpages: true print.printer_PDFCreator.print_orientation: 0 print.printer_PDFCreator.print_page_delay: 50 print.printer_PDFCreator.print_paper_data: 9 print.printer_PDFCreator.print_paper_height: 11.00 print.printer_PDFCreator.print_paper_name: print.printer_PDFCreator.print_paper_size_type: 0 print.printer_PDFCreator.print_paper_size_unit: 1 print.printer_PDFCreator.print_paper_width: 8.50 print.printer_PDFCreator.print_plex_name: print.printer_PDFCreator.print_resolution: 0 print.printer_PDFCreator.print_resolution_name: print.printer_PDFCreator.print_reversed: false print.printer_PDFCreator.print_scaling: 1.00 print.printer_PDFCreator.print_shrink_to_fit: true print.printer_PDFCreator.print_to_file: false print.printer_PDFCreator.print_unwriteable_margin_bottom: 0 print.printer_PDFCreator.print_unwriteable_margin_left: 0 print.printer_PDFCreator.print_unwriteable_margin_right: 0 print.printer_PDFCreator.print_unwriteable_margin_top: 0 privacy.cpd.cookies: false privacy.cpd.downloads: false privacy.cpd.formdata: false privacy.cpd.history: false privacy.cpd.sessions: false privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true security.warn_viewing_mixed: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1451824097

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.11 Version in use: 4.11

NSS Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC

NSSSMIME Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC

NSSSSL Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC

NSSUTIL Expected minimum version: 3.21 Version in use: 3.21

Experimental Features


Read this answer in context 👍 0

All Replies (4)

hi avnr, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum?

one likely fix that you can try is uninstalling firefox 44 and installing the 64bit version of firefox instead (a number of other users with the same issue by description said this could fix it for them): https://www.mozilla.org/en-US/firefox/all/

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Lo and behold, the problem disappeared yet I am not aware of any change I've made to the browser or its environment... this is very strange as up until a while ago the problem was 100% consistent. I enclose the requested information just in case it may be of later use. Thanks a lot for your quick response!

Application Basics


Name: Firefox Version: 44.0 Build ID: 20160123151951 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0 Multiprocess Windows: 0/1 (default: false) Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Image and Flash Blocker Version: 0.7.1-signed Enabled: true ID: imgflashblocker@shimon.chohen

Name: Flash Video Downloader - YouTube HD Download [4K] Version: 8.4.0 Enabled: false ID: artur.dubovoy@gmail.com

Name: Print pages to PDF Version: 0.1.9.3 Enabled: false ID: printPages2Pdf@reinhold.ripper

Graphics


Adapter Description: NVIDIA GeForce 210 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 512 Asynchronous Pan/Zoom: none ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50 Device ID: 0x0a65 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.17461) Driver Date: 5-19-2014 Driver Version: 9.18.13.3788 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 34d51458 Supports Hardware H264 Decoding: Yes Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce 210 Direct3D11 vs_4_1 ps_4_1) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.browsewithcaret: true accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.download.folderList: 0 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.privatebrowsing.autostart: true browser.search.update: false browser.search.useDBForOrder: true browser.sessionstore.restore_on_demand: false browser.sessionstore.upgradeBackup.latestBuildID: 20140716183446 browser.startup.homepage: 2--s.gq browser.startup.homepage_override.buildID: 20160123151951 browser.startup.homepage_override.mstone: 44.0 browser.tabs.warnOnClose: false dom.apps.reset-permissions: true dom.mozApps.used: true dom.w3c_touch_events.expose: false extensions.lastAppVersion: 44.0 font.internaluseonly.changed: false font.language.group: he font.name.serif.x-western: Arial gfx.crash-guard.d3d11layers.appVersion: 44.0 gfx.crash-guard.d3d11layers.deviceID: 0x0a65 gfx.crash-guard.d3d11layers.driverVersion: 9.18.13.3788 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 gfx.crash-guard.status.glcontext: 2 gfx.direct3d.last_used_feature_level_idx: 0 gfx.direct3d.prefer_10_1: true gfx.driver-init.appVersion: 42.0 gfx.driver-init.deviceID: 0x0a65 gfx.driver-init.driverVersion: 9.18.13.3788 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 keyword.url: https://duckduckgo.com/?key=3d650e1a7229d8367f071dc42f83652e262e69c19d4a64983a876548a6ef0c946eca1d264b11857aca9bcae8e832 media.eme.enabled: false media.gmp-eme-adobe.lastUpdate: 1432640622 media.gmp-gmpopenh264.abi: x86-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1453979626 media.gmp-gmpopenh264.version: 1.5.3 media.gmp-manager.buildID: 20160123151951 media.gmp-manager.lastCheck: 1453979625 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1453416301 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.npctrl: 1 plugin.state.npgoogleupdate: 1 plugin.state.npnv3dv: 1 plugin.state.npnv3dvstreaming: 1 plugin.state.npractrl: 1 plugin.state.npwlpg: 1 print.printer_PDFCreator.print_bgcolor: true print.printer_PDFCreator.print_bgimages: true print.printer_PDFCreator.print_colorspace: print.printer_PDFCreator.print_command: print.printer_PDFCreator.print_downloadfonts: false print.printer_PDFCreator.print_duplex: 0 print.printer_PDFCreator.print_edge_bottom: 0 print.printer_PDFCreator.print_edge_left: 0 print.printer_PDFCreator.print_edge_right: 0 print.printer_PDFCreator.print_edge_top: 0 print.printer_PDFCreator.print_evenpages: true print.printer_PDFCreator.print_footercenter: print.printer_PDFCreator.print_footerleft: print.printer_PDFCreator.print_footerright: &D print.printer_PDFCreator.print_headercenter: print.printer_PDFCreator.print_headerleft: print.printer_PDFCreator.print_headerright: &U print.printer_PDFCreator.print_in_color: true print.printer_PDFCreator.print_margin_bottom: 0.5 print.printer_PDFCreator.print_margin_left: 0.5 print.printer_PDFCreator.print_margin_right: 0.5 print.printer_PDFCreator.print_margin_top: 0.5 print.printer_PDFCreator.print_oddpages: true print.printer_PDFCreator.print_orientation: 0 print.printer_PDFCreator.print_page_delay: 50 print.printer_PDFCreator.print_paper_data: 9 print.printer_PDFCreator.print_paper_height: 11.00 print.printer_PDFCreator.print_paper_name: print.printer_PDFCreator.print_paper_size_type: 0 print.printer_PDFCreator.print_paper_size_unit: 1 print.printer_PDFCreator.print_paper_width: 8.50 print.printer_PDFCreator.print_plex_name: print.printer_PDFCreator.print_resolution: 0 print.printer_PDFCreator.print_resolution_name: print.printer_PDFCreator.print_reversed: false print.printer_PDFCreator.print_scaling: 1.00 print.printer_PDFCreator.print_shrink_to_fit: true print.printer_PDFCreator.print_to_file: false print.printer_PDFCreator.print_unwriteable_margin_bottom: 0 print.printer_PDFCreator.print_unwriteable_margin_left: 0 print.printer_PDFCreator.print_unwriteable_margin_right: 0 print.printer_PDFCreator.print_unwriteable_margin_top: 0 privacy.cpd.cookies: false privacy.cpd.downloads: false privacy.cpd.formdata: false privacy.cpd.history: false privacy.cpd.sessions: false privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true security.warn_viewing_mixed: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1451824097

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.11 Version in use: 4.11

NSS Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC

NSSSMIME Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC

NSSSSL Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC

NSSUTIL Expected minimum version: 3.21 Version in use: 3.21

Experimental Features


It is possible that your firewall or other security software was blocking or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program and has received an update to trust the current Firefox release.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See:

Thanks, I'll keep in mind, for now the browser seems to work fine.