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ஆதரவு மன்றம்

Firefox crashes

  • 5 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by cor-el
பதிவிடப்பட்டது

Report id : e37f6033-666c-4174-8a44-5c2eb68a240a Firefox is crashing all the time especially while connecting to my company's network using remote connection RSA

Report id : e37f6033-666c-4174-8a44-5c2eb68a240a Firefox is crashing all the time especially while connecting to my company's network using remote connection RSA

Additional System Details

பயன்பாடு

  • User Agent:

கூடுதல் தகவல்

Application Basics
------------------
Name: Firefox
Version: 38.4.0
Build ID: 20151027170520
Update Channel: esr
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
Multiprocess Windows: 0/2 (default: false)
Crash Reports for the Last 3 Days
---------------------------------
All Crash Reports (including 2 pending crashes in the given time range)
Extensions
----------
Name: IBM CCK
Version: 2.2.3
Enabled: true
ID: IBM-cck@firefox-extensions.ibm.com
Name: IE Tab 2 (FF 3.6+) - IBM Edition
Version: 5.12.12.1ibm2
Enabled: true
ID: ietab@ip.cn
Name: Lucifox
Version: 0.9.13
Enabled: true
ID: Lucifox@lucidor.org
Name: Quick Locale Switcher (IBM Edition)
Version: 1.7.8.6ibm2
Enabled: true
ID: {25A1388B-6B18-46c3-BEBA-A81915D0DE8F}
Name: WordWeb one-click lookup
Version: 5.0.4406
Enabled: false
ID: wcapturex@deskperience.com
Graphics
--------
Adapter Description: Intel(R) HD Graphics Family
Adapter Description (GPU #2): NVIDIA NVS 4200M
Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
Adapter Drivers (GPU #2): nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Adapter RAM: Unknown
Adapter RAM (GPU #2): 1024
Device ID: 0x0126
Device ID (GPU #2): 0x1057
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.17461)
Driver Date: 9-26-2011
Driver Date (GPU #2): 4-7-2015
Driver Version: 8.15.10.2538
Driver Version (GPU #2): 9.18.13.4535
GPU #2 Active: false
GPU Accelerated Windows: 2/2 Direct3D 11 (OMTC)
Subsys ID: 21d017aa
Subsys ID (GPU #2): 21d017aa
Vendor ID: 0x8086
Vendor ID (GPU #2): 0x10de
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
Important Modified Preferences
------------------------------
accessibility.typeaheadfind.casesensitive: 1
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 3
browser.download.importedFromSqlite: true
browser.download.manager.alertOnEXEOpen: true
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20151027170520
browser.startup.homepage_override.buildID: 20150624141534
browser.startup.homepage_override.mstone: ignore
dom.ipc.plugins.enabled.npietab2.dll: true
dom.mozApps.used: true
extensions.lastAppVersion: 38.4.0
font.internaluseonly.changed: true
gfx.direct3d.last_used_feature_level_idx: 0
media.gmp-gmpopenh264.lastUpdate: 1437645038
media.gmp-gmpopenh264.version: 1.4
media.gmp-manager.buildID: 20151027170520
media.gmp-manager.lastCheck: 1448242504
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1448242505
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
plugin.state.npican: 2
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print.printer_CutePDF_Writer.print_bgcolor: false
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Experimental Features
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FredMcD
  • Top 10 Contributor
4344 தீர்வுகள் 61105 பதில்கள்
பதிவிடப்பட்டது

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
Some of your crash reports weren’t sent to the Mozilla Servers. In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it and select '''Submit'''. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. ;[[Image:aboutcrashesFx29|width=500]]
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

bp-ffdc16c6-b044-48fb-bd1f-f2a272151123 11/22/2015 10:55 PM bp-d2d328ee-cf8b-4002-91c1-940582151123 11/22/2015 10:55 PM bp-951915dd-ee63-4e87-a60f-1dccc2151123 11/22/2015 10:55 PM bp-02f6e8fc-b2f9-479b-8652-5b71e2151123 11/17/2015 6:27 PM

bp-ffdc16c6-b044-48fb-bd1f-f2a272151123 11/22/2015 10:55 PM bp-d2d328ee-cf8b-4002-91c1-940582151123 11/22/2015 10:55 PM bp-951915dd-ee63-4e87-a60f-1dccc2151123 11/22/2015 10:55 PM bp-02f6e8fc-b2f9-479b-8652-5b71e2151123 11/17/2015 6:27 PM
cor-el
  • Top 10 Contributor
  • Moderator
17775 தீர்வுகள் 160795 பதில்கள்
பதிவிடப்பட்டது

That are problems with the Java plugin (npjp2.dll)

See:

  • bug 1221448 - ESR 38.4 crashes with Java VM plugin enabled website [@ mozilla::plugins::parent::_releaseobject ]
That are problems with the Java plugin (npjp2.dll) See: *[https://bugzilla.mozilla.org/show_bug.cgi?id=1221448 bug 1221448] - ESR 38.4 crashes with Java VM plugin enabled website [@ mozilla::plugins::parent::_releaseobject ]
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

What is the solution for it? Or any workaround?

What is the solution for it? Or any workaround?
cor-el
  • Top 10 Contributor
  • Moderator
17775 தீர்வுகள் 160795 பதில்கள்
பதிவிடப்பட்டது

You can try the version mentioned here:

You can try the version mentioned here: *https://bugzilla.mozilla.org/show_bug.cgi?id=1221448#c32