If an orange triangle appears on an e-mail message, what can be done to protect? க்கான சமீபத்திய பதில்கள்https://support.mozilla.org/ta/questions/10923082015-11-11T20:28:06-08:00Hello, cor-el:
Exactly what does this mean? Is there any "cure" for this problem. I am reaching 2015-11-11T20:28:06-08:00Boudicahttps://support.mozilla.org/ta/questions/1092308?page=2#answer-805152<p>Hello, cor-el:
</p><p>Exactly what does this mean? Is there any "cure" for this problem. I am reaching the point where I do not know what to do.
</p><pre>Thank you for any other help you may be able to provide. I hate to lose Firefox to another browser, however I need to get a "clean version". I have never been able to get many of my image icons back to what they were (gifs, etc.), and this occurred quite some time ago.
</pre>
<p>Your assistance is always appreciated. &nbsp;:)
</p>Note that the new SVG icons landed via this bug:
Bug 1175678 - Update icons for different Mixed Con2015-11-11T11:36:19-08:00cor-elhttps://support.mozilla.org/ta/questions/1092308?page=2#answer-805037<p>Note that the new SVG icons landed via this bug:
</p>
<ul><li>Bug 1175678 - Update icons for different Mixed Content Blocking states in the URL bar
</li></ul>cor-el, it appears that the automatic update is functional, so I cannot attempt to utilize the sugge2015-11-11T10:25:34-08:00Boudicahttps://support.mozilla.org/ta/questions/1092308?page=2#answer-805012<p>cor-el, it appears that the automatic update is functional, so I cannot attempt to utilize the suggestion.
</p><p>Thank you, however, for all of your attempts to help me resolve this problem. It is sincerely appreciated.
</p>Thank you, jscher2000 for this test. I don't know what to attempt at this point in time. As I l2015-11-11T10:24:13-08:00Boudicahttps://support.mozilla.org/ta/questions/1092308?page=2#answer-805011<p>Thank you, jscher2000 for this test. I don't know what to attempt at this point in time. As I l look back at my update "problems", the first one was when my images/graphics had changes to the Firefox icon. Not all, but too many. I did "nothing" to precipitate this, and they still remain to this day because I could not find an answer to cure it.
</p><p>Now there is another problem, that is affecting my e-mails, and that one is
really hampering me, as I do not feel comfortable sending anything that is only partially encrypted.
</p><pre> Thank you once again for your guidance in an attempt to resolve
</pre>
<p>the problem. It is sincerely appreciated.
</p>Hi Boudica, your Firefox is properly reporting itself as Firefox 42, so if there was a brief message2015-11-11T02:46:13-08:00jscher2000https://support.mozilla.org/ta/questions/1092308#answer-804706<p>Hi Boudica, your Firefox is properly reporting itself as Firefox 42, so if there was a brief message about updating, it must have been removed when the site realized you are already up-to-date. So I think you can set that aside as not being part of the problem.
</p>cor-el, I will look at the information you posted as well. I hope that I can extricate myself from2015-11-11T02:36:26-08:00Boudicahttps://support.mozilla.org/ta/questions/1092308#answer-804694<p>cor-el, I will look at the information you posted as well. I hope that I can extricate myself from this difficult problem, as I am reluctant to forward
any messages that have the "warning" on them.
</p><p>Thank you, as always, for your willingness to help.
</p>Here is the other part of the information. The parts in "red" begin with the words: Mozilla.
2015-11-11T02:33:49-08:00Boudicahttps://support.mozilla.org/ta/questions/1092308#answer-804692<p>Here is the other part of the information. The parts in "red" begin with the words: Mozilla.
</p><p>Here is what I copied:
</p><p>navigator.userAgent = Mozilla/5.0 (Windows NT 6.1; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0
</p><p>I hope this is the information you were looking for jscher 2000.
</p>My apologies to you both for being unable to respond sooner. I was away all day yesterday. I tr2015-11-11T02:30:03-08:00Boudicahttps://support.mozilla.org/ta/questions/1092308#answer-804690<p>My apologies to you both for being unable to respond sooner. I was away all day yesterday. I tried to copy what I found on your link jscher however it does not want to "stay" in a message.
</p><p>I will copy one of the links now: It was in "red":
</p><p>Browser "User Agent" string: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0
</p><p>I will try to send the other link in a new message. Thank you for the recommendation.
</p>If the MMS service isn't working properly then you can uninstall this service via the Windows Contro2015-11-10T03:42:03-08:00cor-elhttps://support.mozilla.org/ta/questions/1092308#answer-804256<p>If the MMS service isn't working properly then you can uninstall this service via the Windows Control Panel and reinstall it by running the installer in the Firefox program folder.
</p>
<ul><li>maintenanceservice_installer.exe
</li><li><a href="http://www.ghacks.net/2015/07/13/what-you-need-to-do-if-firefox-is-not-updating-anymore-automatically/" rel="nofollow">http://www.ghacks.net/2015/07/13/what-you-need-to-do-if-firefox-is-not-updating-anymore-automatically/</a>
</li></ul>I think when an update is installed through the Mozilla Maintenance Service, it should bypass the UA2015-11-09T23:58:12-08:00jscher2000https://support.mozilla.org/ta/questions/1092308#answer-804154<p>I think when an update is installed through the Mozilla Maintenance Service, it should bypass the UAC prompt. If that isn't working on your system, I'm not sure how best to diagnose that.
</p><p>If you see something on a site that flashes away quickly, it's possible that it was default text that a script updated. If you check your user agent string on my test page, do both of the lines in red show Firefox 42?
</p><p><a href="https://jeffersonscher.com/res/jstest.php" rel="nofollow">https://jeffersonscher.com/res/jstest.php</a>
</p>cor-el, and jscher 2000:
More information on the Firefox problems.
I noted that even though I have h2015-11-09T20:32:00-08:00Boudicahttps://support.mozilla.org/ta/questions/1092308#answer-804107<p>cor-el, and jscher 2000:
</p><p>More information on the Firefox problems.
</p><p>I noted that even though I have had "auto update" and "use 3rd party to
install", I have still been getting the prompt to "allow Firefox to make changes to the computer" question when updating.
</p><p>This has been occurring for the last several times I updated. There is something definitely wrong with my version of Firefox. Is there any recourse to "refresh" that could possibly help? I hate to lose my Firefox.
</p><p>The problems are still existing with the e-mail.
</p>For cor-el:
I had only a few moments, and i went back and clicked on the following link in one of yo2015-11-09T00:13:49-08:00Boudicahttps://support.mozilla.org/ta/questions/1092308#answer-803662<p>For cor-el:
</p><p>I had only a few moments, and i went back and clicked on the following link in one of your messages:
</p><p><a href="https://support.mozilla.org/kb/how-does-content-isnt-secure-affect-my-safety" rel="nofollow">https://support.mozilla.org/kb/how-does-content-isnt-secure-affect-my-safety</a>
</p><p>When I clicked on this link the little message in a light yellow background stated (very quickly):
</p><p><strong>"Please update your version of Firefox to enjoy these latest features."</strong>
</p><p>I already have Version 42.0 according to what the browser shows, however
I still feel that the update was flawed in some manner. I am baffled by this message.
</p><pre> Thank you again for all of your recommendations.
</pre>cor-el, using the Internet Explorer all messages come through as being "secure".
Using Firefox, the 2015-11-08T20:45:45-08:00Boudicahttps://support.mozilla.org/ta/questions/1092308#answer-803613<p>cor-el, <strong>using the Internet Explorer all messages come through as being "secure".</strong>
</p><p>Using Firefox, the problem continues to exist.
</p><p>I never had this problem until the (quick as a flash) update to Version 42.0.
There is a serious problem here, and I don't know when I will have time to
try some of the recommendations. I wonder if a "refresh" to the Firefox would correct the problem. I don't know when I will have time to try some of the recommendations you and jscher2000 have provided.
</p><p>I will do my best. Thank you once again.
</p>What I posted above are internal links to the images that you see at the left end of the location/ad2015-11-08T12:21:53-08:00cor-elhttps://support.mozilla.org/ta/questions/1092308#answer-803545<p>What I posted above are internal links to the images that you see at the left end of the location/address bar in case other want to check out the CSS rules for the various cases.
</p><p>It is likely that the links to images that were embedded in the email were http:// type of links and the email itself was served via https://.
If you no longer see this special triangle then that means that now all media links (images) are coming via a secure https:// link.
</p>cor-ell: I do not know what the last message means (I am not computer
literate). Thank you for yo2015-11-08T04:07:23-08:00Boudicahttps://support.mozilla.org/ta/questions/1092308#answer-803386<p>cor-ell: I do not know what the last message means (I am not computer
literate). Thank you for you recommendations.
</p><p>jscher2000: Thank you for your recommendations too.
</p><p>Update: An IT Pro was here yesterday for quite a long time, and was unable to find the problem. This "partially unencrypted" icon has been appearing on all incoming messages with images, and some of the e-mails themselves are corrupted in some manner (e.g. images, sans dialogue, or BLANK. etc.). The senders are sending, however these messages are arriving corrupted in some manner. It may be as long as a week before I can get help again.
</p>
<ul><li><ul><li><ul><li>One bright spot is that I did receive one message early today that had the green "security lock" on it, and it dd have 2 images. I will report back if there are any other changes. ***
</li></ul>
</li></ul>
</li></ul>chrome://browser/skin/identity-mixed-active-blocked.svg
chrome://browser/skin/identity-mixed-active-2015-11-05T09:52:07-08:00cor-elhttps://support.mozilla.org/ta/questions/1092308#answer-802321<ul><li>chrome://browser/skin/identity-mixed-active-blocked.svg
</li><li>chrome://browser/skin/identity-mixed-active-loaded.svg
</li><li>chrome://browser/skin/identity-mixed-passive-loaded.svg
</li></ul>
<p>See /* MAIN IDENTITY ICON */
</p>
<ul><li>chrome://browser/skin/browser.css
</li></ul>Oops, the icons changed: How do I tell if my connection to a website is secure?
If the orange-yello2015-11-05T09:38:03-08:00jscher2000https://support.mozilla.org/ta/questions/1092308#answer-802315<p>Oops, the icons changed: <a href="/en-US/kb/how-do-i-tell-if-my-connection-is-secure" rel="nofollow">How do I tell if my connection to a website is secure?</a>
</p><p>If the orange-yellow exclamation triangle is superimposed on the gray lock, then some display content in the email or maybe an advertisement is HTTP instead of HTTPS, most likely an image.
</p><p>I think cor-el already mentioned that before I understood it...
</p>In earlier versions, the orange (vs. gray) triangle would appear if you approved Firefox to load act2015-11-05T08:36:07-08:00jscher2000https://support.mozilla.org/ta/questions/1092308#answer-802289<p>In earlier versions, the orange (vs. gray) triangle would appear if you approved Firefox to load active content that has an HTTP URL into a page that has an HTTPS URL. Perhaps there is a new scenario where you get an orange shield that I'm not aware of.
</p><p>Could you test opening some of the same email messages in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: <a href="/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode" rel="nofollow">Diagnose Firefox issues using Troubleshoot Mode</a>.
</p><p><em>If Firefox is not running:</em> Hold down the Shift key when starting Firefox.
</p><p><em>If Firefox is running:</em> You can restart Firefox in Safe Mode using either:
</p>
<ul><li> "3-bar" menu button &gt; "?" button &gt; Restart with Add-ons Disabled
</li><li> Help menu &gt; Restart with Add-ons Disabled
</li></ul>
<p>and OK the restart.
</p><p><em>Both scenarios:</em> A small dialog should appear. Click "Start in Safe Mode" (<em>not</em> Refresh).
</p><p>Any difference?
</p>The warning triangle only means that Firefox is detecting mixed passive content.
Firefox doesn't blo2015-11-05T05:50:26-08:00cor-elhttps://support.mozilla.org/ta/questions/1092308#answer-802175<p>The warning triangle only means that Firefox is detecting mixed passive content.
Firefox doesn't block such mixed passive content (security.mixed_content.block_display_content defaults to false).
Maybe you can identify this content in the Web Console or Network Monitor (Firefox menu button or Tools &gt; Web Developer)
</p>
<ul><li><a href="https://developer.mozilla.org/Tools/Network_Monitor" rel="nofollow">https://developer.mozilla.org/Tools/Network_Monitor</a>
</li><li><a href="https://developer.mozilla.org/Tools/Web_Console" rel="nofollow">https://developer.mozilla.org/Tools/Web_Console</a>
</li></ul>PLEASE NOTE THAT THIS PROBLEM IS NOT SOLVED.
I DO NOT KNOW WHY THIS APPEARS.
2015-11-05T05:48:42-08:00Boudicahttps://support.mozilla.org/ta/questions/1092308#answer-802172<p>PLEASE NOTE THAT THIS PROBLEM IS NOT SOLVED.
</p><p>I DO NOT KNOW WHY THIS APPEARS.
</p>