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Cannot access Gmail, just get directed to the new Gmail account page.

Using Windows10. Updated Firefox but cannot access Gmail. From Google I only get the option to create a new account. I wish to use Firefox because Chrome no longer supports Java and I have deleted older versions of Java.

Have looked at support but I do not know how to clear caches etc without clear instruction (for a Dummy!)

Using Windows10. Updated Firefox but cannot access Gmail. From Google I only get the option to create a new account. I wish to use Firefox because Chrome no longer supports Java and I have deleted older versions of Java. Have looked at support but I do not know how to clear caches etc without clear instruction (for a Dummy!)

All Replies (1)

Could you try this link:

https://accounts.google.com/ServiceLogin?service=mail

Does that allow you to log into Gmail?