Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No sound when using Firefox regardless of website. Chrome works.

  • 3 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 45 views
  • Last reply by FredMcD

Using Mac [OS X 10.8.5]. Used to have no problem hearing sound on websites when using Firefox. Now no sound on any website using Firefox. When I use Chrome everything works fine. No recent system upgrades.

All Replies (3)

Check the volume controls.

New Update; Flash Player Version 19.0.0.226
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Volume is fine. I can hear sound when using other browsers or iTunes... Am I checking a Firefox specific volume control?

I updated Flash - that did not solve issue with Firefox.

I cannot upgrade to OS X El Capitan as that will create other problems for me.

Anything else?

I've called the big guys to help you. Good luck.