Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot restore Thunderbird Profiles or Address Book on Mac OS 10.6.8

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by Jrdpa

My old laptop was running slow for some reason I couldn't find so I took it into the Apple Store thinking they could run hardware scans I didn't have, etc. Well, the Genius (and I'm using the term very sarcastically) decided I needed to do a full restore because he couldn't find a reason hardware wise. Ever since then I cannot get Thunderbird back. I have set up new profiles, went into Terminal as suggested in the Help, tried importing from TimeMachine, etc.I cannot get my Address Book back either. It shows a whopping 3 contacts instead of contacts dating back from 2007. I see 6 address books on my backup, but of course I can't import those as they are .mab files which isn't an option. I've set up MacMail for now (shudder) so I can access my e-mail, and have all but a couple of folders for some reason, but I'd really like everything back in Thunderbird if possible...not to mention all of my contact information back!!

My old laptop was running slow for some reason I couldn't find so I took it into the Apple Store thinking they could run hardware scans I didn't have, etc. Well, the Genius (and I'm using the term very sarcastically) decided I needed to do a full restore because he couldn't find a reason hardware wise. Ever since then I cannot get Thunderbird back. I have set up new profiles, went into Terminal as suggested in the Help, tried importing from TimeMachine, etc.I cannot get my Address Book back either. It shows a whopping 3 contacts instead of contacts dating back from 2007. I see 6 address books on my backup, but of course I can't import those as they are .mab files which isn't an option. I've set up MacMail for now (shudder) so I can access my e-mail, and have all but a couple of folders for some reason, but I'd really like everything back in Thunderbird if possible...not to mention all of my contact information back!!

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I went to another Apple Store for assistance and found out there was a permissions issue with Time Machine which was preventing things from being moved back over. The solution was to compress the files into a .zip file on my external drive and then move them over to my laptop. The address book required this as well.

Read this answer in context 👍 0

All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I went to another Apple Store for assistance and found out there was a permissions issue with Time Machine which was preventing things from being moved back over. The solution was to compress the files into a .zip file on my external drive and then move them over to my laptop. The address book required this as well.

Jrdpa மூலமாக திருத்தப்பட்டது