Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe Pop-Up - Potential Malware - Help Please?

  • 11 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by Radek112

So, this pop-up was randomly displayed in a new tab in my Firefox browser a moment ago. After an extensive scan of my system using Windows Defender and Malwarebyte's Premium, I found nothing. Upon further investigation into this popup, I've found it to be unique in the fact that I failed to find anyone else exhibiting a similar URL and pop-up method. Any ideas on how to find the source/remove whatever is causing this popup?

So, this pop-up was randomly displayed in a new tab in my Firefox browser a moment ago. After an extensive scan of my system using Windows Defender and Malwarebyte's Premium, I found nothing. Upon further investigation into this popup, I've found it to be unique in the fact that I failed to find anyone else exhibiting a similar URL and pop-up method. Any ideas on how to find the source/remove whatever is causing this popup?

All Replies (11)

Additional note: I've been reading into potential sources and apparently 'The Moon Virus/Worm' could be a potential cause. However, my router is a NetGear and is apparently patched to the latest firmware.

Hi! 1. Use FRST Click! Use it like here 2. Give me logs from it (If you don't know how use any hosting)

                                      Radek

Radek112 said

Hi! 1. Use FRST Click! Use it like here 2. Give me logs from it (If you don't know how use any hosting) Radek

I think the issue is from my router. I'm a fairly safe browser, so, I don't think these logs are necessary.

I wanted to check your DNS with that.

///Edit AdwCleaner is finding bad DNS so let's try Click!

                                                    Radek

Radek112 மூலமாக திருத்தப்பட்டது

Any alternative method of providing what you need without downloading any software?

I just noticed, I have the NetGear DGN1000v3-3DDAUS router and it's firmware is: 1.0.0.1_0.0.24AU. However, according to the official NetGear site, the latest firmware patch is: 1.0.0.22.

Whenever I check the Update Firmware button on my router, is says it's the latest version. Any thoughts?

Look how to check DNS here Click!

Radek112 மூலமாக திருத்தப்பட்டது

Radek112 said

Look at this site Click!

I know how to do that and I've just done it.

Are they good? (If no change them to 8.8.8.8 and 8.8.8.4 or router default)

Radek112 மூலமாக திருத்தப்பட்டது

Btw If you think I can't help you with your problem just say that and wait for other guy :)