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cannot log into Mozilla support, have changed password and user name

  • 3 பதிலளிப்புகள்
  • 5 இந்த பிரச்னைகள் உள்ளது
  • 66 views
  • Last reply by FredMcD

had to use another address... to log into this community even though it recognizes that my original address is in use, it won't let me log in and keeps saying wrong user name wrong password

Having multiple issues with thunderbird not downloading correctly from my server but not I can't log into support

All Replies (3)

What was the original username? We can ask an admin to reactivate your account if you know the email address used to register it.

To find your username: https://support.mozilla.org/en-US/users/forgot-username

But did you try resetting your password? That should send a email to that address to reset the password.

To reset password: https://support.mozilla.org/en-US/users/pwreset

missed entering a second c in my user id. now it is wrong. how can I get it fixed or set up a new account using the correct user id [double c] and use the same email address with it as i used originally with the erroneous user id.