Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Popcorn Maker is not loading. Has it gone down?

  • 5 பதிலளிப்புகள்
  • 10 இந்த பிரச்னைகள் உள்ளது
  • 8 views
  • Last reply by jscher2000 - Support Volunteer

I am using Popcorn Maker as the main tool for my PhD research. I am trying to load the projects which have been created so far and Popcorn Maker is not working. Is this temporary?

I am using Popcorn Maker as the main tool for my PhD research. I am trying to load the projects which have been created so far and Popcorn Maker is not working. Is this temporary?

All Replies (5)

This is what I see on the screen when I'm trying to load the projects.

Same here, can´t load, edit or add new projects. I have more than fifty videos on my page, if webmaker is gone, it will be disaster.

Maybe you found this by now, but...

In Firefox, an unstyled page can indicate a problem with secure certificates. If you have seen certificate errors and created an exception, the exception only applies to the server in the address bar, and other elements of the page that come from different servers are not loaded. To resolve this, you need to get to the bottom of why Firefox is giving certificate errors in the first place. These possibilities include:

  • Problem with the date, time, or time zone on your system. In some cases, users relying on internet-based time services are finding that those services are not always accurate.
  • Firefox might not be fully set up to work with your security software. avast! 2015, Kaspersky, ESET and BitDefender have a feature to filter your web traffic in real time. In order to filter for secure sites, they present a fake certificate for each site to Firefox. Usually the program will set up Firefox to work with this feature, but if you used Firefox's Refresh option, then Firefox got un-setup again.
  • Malware on your system may be intercepting and reading your browsing. If you do not use any of the above security software, and you are not inside a corporate network where the company routes all web usage through a proxy, this would be the next thing to suspect.

Please post on the support forum under Firefox for more assistance with diagnosis.

In Chrome, I'm not sure what would cause the style sheets not to load or not to be applied. You could check Google's support forums for assistance in diagnosing that.

Hi, thanks for your reply. The page is not unstyled anymore, but the projects cannot load. I am aware that from the 19th of June no more Popcorn Maker projects will be created on the platform, but that already created problems will continue to exist.

Any help with this will be very much appreciated.

I can't play videos in old projects. I looked into it the other day and I think the reason is that Google terminated a method Popcorn sites were using to get data about the video. The script needs to be updated. At this point, I don't know the timing for that, but hopefully soon???

Previous post about the video problem: https://support.mozilla.org/questions/1065325#answer-741123