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When I upgraded Thunderbird to 31.7.0 all but one of my subfolders disappeared

  • பதில்கள் இல்லை
  • 2 இந்த பிரச்னைகள் உள்ளது
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plr39
plr39
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Performed upgrade from previous current version to 31.7.0, all but one folder under inbox disappeared. The account in question is listed below as account7: 

 Application Basics

   Name: Thunderbird
   Version: 31.7.0
   User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.7.0
   Profile Folder: Show Folder

             (Local drive)
   Application Build ID: 20150507114201
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) exchange.uanet.edu:995, SSL, passwordCleartext
     OUTGOING: outlook.office365.com:587, alwaysSTARTTLS, passwordCleartext, true

   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

   account3:
     INCOMING: account3, , (nntp) news:119, plain, passwordCleartext
     OUTGOING: smtp-server.neo.rr.com:25, plain, passwordCleartext, true

   account4:
     INCOMING: account4, , (nntp) news-server.neo.rr.com:119, plain, passwordCleartext
     OUTGOING: smtp-server.neo.rr.com:25, plain, passwordCleartext, true

   account5:
     INCOMING: account5, , (pop3) pop-server.neo.rr.com:110, plain, passwordCleartext
     OUTGOING: smtp-server.neo.rr.com:25, plain, passwordCleartext, true

   account7:
     INCOMING: account7, , (imap) outlook.office365.com:143, alwaysSTARTTLS, passwordCleartext
     OUTGOING: outlook.office365.com:587, alwaysSTARTTLS, passwordCleartext, true

 Crash Reports

 Extensions

 Important Modified Preferences

   Name: Value

     accessibility.typeaheadfind.flashBar: 0
     browser.cache.check_doc_frequency: 1
     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     browser.display.screen_resolution: 96
     browser.startup.homepage: C:\Program Files\Netscape\Users\plr\bookmark.htm
     browser.startup.homepage_override: false
     extensions.lastAppVersion: 31.7.0
     font.name.monospace.el: Consolas
     font.name.monospace.tr: Consolas
     font.name.monospace.x-baltic: Consolas
     font.name.monospace.x-central-euro: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.tr: Calibri
     font.name.sans-serif.x-baltic: Calibri
     font.name.sans-serif.x-central-euro: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.tr: Cambria
     font.name.serif.x-baltic: Cambria
     font.name.serif.x-central-euro: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.tr: 14
     font.size.fixed.x-baltic: 14
     font.size.fixed.x-central-euro: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.tr: 17
     font.size.variable.x-baltic: 17
     font.size.variable.x-central-euro: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     gfx.direct3d.last_used_feature_level_idx: 0
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: 8bf436e3-811f-48b0-86b2-36bb7aab5c5
     network.cookie.prefsMigrated: true
     network.hosts.pop_server: exchange.uanet.edu
     network.hosts.smtp_server: smtp-server.neo.rr.com
     places.database.lastMaintenance: 1432507279
     places.history.expiration.transient_current_max_pages: 73793
     places.history.expiration.transient_optimal_database_size: 118068674
     plugin.importedState: true
     print.print_printer: Dell V715w (USB)
     print.printer_Canon_MP530_Series_Printer.print_bgcolor: true
     print.printer_Canon_MP530_Series_Printer.print_bgimages: true
     print.printer_Canon_MP530_Series_Printer.print_command:
     print.printer_Canon_MP530_Series_Printer.print_downloadfonts: true
     print.printer_Canon_MP530_Series_Printer.print_evenpages: true
     print.printer_Canon_MP530_Series_Printer.print_footercenter:
     print.printer_Canon_MP530_Series_Printer.print_footerleft: &PT
     print.printer_Canon_MP530_Series_Printer.print_footerright: &D
     print.printer_Canon_MP530_Series_Printer.print_headercenter:
     print.printer_Canon_MP530_Series_Printer.print_headerleft: &T
     print.printer_Canon_MP530_Series_Printer.print_headerright: &U
     print.printer_Canon_MP530_Series_Printer.print_in_color: true
     print.printer_Canon_MP530_Series_Printer.print_margin_bottom: 0.5
     print.printer_Canon_MP530_Series_Printer.print_margin_left: 0.5
     print.printer_Canon_MP530_Series_Printer.print_margin_right: 0.5
     print.printer_Canon_MP530_Series_Printer.print_margin_top: 0.5
     print.printer_Canon_MP530_Series_Printer.print_oddpages: true
     print.printer_Canon_MP530_Series_Printer.print_orientation: 0
     print.printer_Canon_MP530_Series_Printer.print_pagedelay: 500
     print.printer_Canon_MP530_Series_Printer.print_paper_data: 1
     print.printer_Canon_MP530_Series_Printer.print_paper_height: 11.00
     print.printer_Canon_MP530_Series_Printer.print_paper_size: 7929964
     print.printer_Canon_MP530_Series_Printer.print_paper_size_type: 0
     print.printer_Canon_MP530_Series_Printer.print_paper_size_unit: 0
     print.printer_Canon_MP530_Series_Printer.print_paper_width: 8.50
     print.printer_Canon_MP530_Series_Printer.print_reversed: false
     print.printer_Canon_MP530_Series_Printer.print_scaling: 1.00
     print.printer_Canon_MP530_Series_Printer.print_shrink_to_fit: true
     print.printer_Canon_MP530_Series_Printer.print_to_file: false
     print.printer_Dell_V715w_(Network).print_bgcolor: false
     print.printer_Dell_V715w_(Network).print_bgimages: false
     print.printer_Dell_V715w_(Network).print_command:
     print.printer_Dell_V715w_(Network).print_downloadfonts: false
     print.printer_Dell_V715w_(Network).print_edge_bottom: 0
     print.printer_Dell_V715w_(Network).print_edge_left: 0
     print.printer_Dell_V715w_(Network).print_edge_right: 0
     print.printer_Dell_V715w_(Network).print_edge_top: 0
     print.printer_Dell_V715w_(Network).print_evenpages: true
     print.printer_Dell_V715w_(Network).print_footercenter:
     print.printer_Dell_V715w_(Network).print_footerleft: &PT
     print.printer_Dell_V715w_(Network).print_footerright: &D
     print.printer_Dell_V715w_(Network).print_headercenter:
     print.printer_Dell_V715w_(Network).print_headerleft: &T
     print.printer_Dell_V715w_(Network).print_headerright: &U
     print.printer_Dell_V715w_(Network).print_in_color: true
     print.printer_Dell_V715w_(Network).print_margin_bottom: 0.5
     print.printer_Dell_V715w_(Network).print_margin_left: 0.5
     print.printer_Dell_V715w_(Network).print_margin_right: 0.5
     print.printer_Dell_V715w_(Network).print_margin_top: 0.5
     print.printer_Dell_V715w_(Network).print_oddpages: true
     print.printer_Dell_V715w_(Network).print_orientation: 0
     print.printer_Dell_V715w_(Network).print_pagedelay: 500
     print.printer_Dell_V715w_(Network).print_paper_data: 1
     print.printer_Dell_V715w_(Network).print_paper_height: 11.00
     print.printer_Dell_V715w_(Network).print_paper_size_type: 0
     print.printer_Dell_V715w_(Network).print_paper_size_unit: 0
     print.printer_Dell_V715w_(Network).print_paper_width: 8.50
     print.printer_Dell_V715w_(Network).print_reversed: false
     print.printer_Dell_V715w_(Network).print_scaling: 1.00
     print.printer_Dell_V715w_(Network).print_shrink_to_fit: true
     print.printer_Dell_V715w_(Network).print_to_file: false
     print.printer_Dell_V715w_(Network).print_unwriteable_margin_bottom: 0
     print.printer_Dell_V715w_(Network).print_unwriteable_margin_left: 0
     print.printer_Dell_V715w_(Network).print_unwriteable_margin_right: 0
     print.printer_Dell_V715w_(Network).print_unwriteable_margin_top: 0
     print.printer_Dell_V715w_(USB).print_bgcolor: false
     print.printer_Dell_V715w_(USB).print_bgimages: false
     print.printer_Dell_V715w_(USB).print_command:
     print.printer_Dell_V715w_(USB).print_downloadfonts: false
     print.printer_Dell_V715w_(USB).print_edge_bottom: 0
     print.printer_Dell_V715w_(USB).print_edge_left: 0
     print.printer_Dell_V715w_(USB).print_edge_right: 0
     print.printer_Dell_V715w_(USB).print_edge_top: 0
     print.printer_Dell_V715w_(USB).print_evenpages: true
     print.printer_Dell_V715w_(USB).print_footercenter:
     print.printer_Dell_V715w_(USB).print_footerleft: &PT
     print.printer_Dell_V715w_(USB).print_footerright: &D
     print.printer_Dell_V715w_(USB).print_headercenter:
     print.printer_Dell_V715w_(USB).print_headerleft: &T
     print.printer_Dell_V715w_(USB).print_headerright: &U
     print.printer_Dell_V715w_(USB).print_in_color: true
     print.printer_Dell_V715w_(USB).print_margin_bottom: 0.5
     print.printer_Dell_V715w_(USB).print_margin_left: 0.5
     print.printer_Dell_V715w_(USB).print_margin_right: 0.5
     print.printer_Dell_V715w_(USB).print_margin_top: 0.5
Performed upgrade from previous current version to 31.7.0, all but one folder under inbox disappeared. The account in question is listed below as account7: Application Basics Name: Thunderbird Version: 31.7.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.7.0 Profile Folder: Show Folder (Local drive) Application Build ID: 20150507114201 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Mail and News Accounts account1: INCOMING: account1, , (pop3) exchange.uanet.edu:995, SSL, passwordCleartext OUTGOING: outlook.office365.com:587, alwaysSTARTTLS, passwordCleartext, true account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext account3: INCOMING: account3, , (nntp) news:119, plain, passwordCleartext OUTGOING: smtp-server.neo.rr.com:25, plain, passwordCleartext, true account4: INCOMING: account4, , (nntp) news-server.neo.rr.com:119, plain, passwordCleartext OUTGOING: smtp-server.neo.rr.com:25, plain, passwordCleartext, true account5: INCOMING: account5, , (pop3) pop-server.neo.rr.com:110, plain, passwordCleartext OUTGOING: smtp-server.neo.rr.com:25, plain, passwordCleartext, true account7: INCOMING: account7, , (imap) outlook.office365.com:143, alwaysSTARTTLS, passwordCleartext OUTGOING: outlook.office365.com:587, alwaysSTARTTLS, passwordCleartext, true Crash Reports Extensions Important Modified Preferences Name: Value accessibility.typeaheadfind.flashBar: 0 browser.cache.check_doc_frequency: 1 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.display.screen_resolution: 96 browser.startup.homepage: C:\Program Files\Netscape\Users\plr\bookmark.htm browser.startup.homepage_override: false extensions.lastAppVersion: 31.7.0 font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.direct3d.last_used_feature_level_idx: 0 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 8bf436e3-811f-48b0-86b2-36bb7aab5c5 network.cookie.prefsMigrated: true network.hosts.pop_server: exchange.uanet.edu network.hosts.smtp_server: smtp-server.neo.rr.com places.database.lastMaintenance: 1432507279 places.history.expiration.transient_current_max_pages: 73793 places.history.expiration.transient_optimal_database_size: 118068674 plugin.importedState: true print.print_printer: Dell V715w (USB) print.printer_Canon_MP530_Series_Printer.print_bgcolor: true print.printer_Canon_MP530_Series_Printer.print_bgimages: true print.printer_Canon_MP530_Series_Printer.print_command: print.printer_Canon_MP530_Series_Printer.print_downloadfonts: true print.printer_Canon_MP530_Series_Printer.print_evenpages: true print.printer_Canon_MP530_Series_Printer.print_footercenter: print.printer_Canon_MP530_Series_Printer.print_footerleft: &PT print.printer_Canon_MP530_Series_Printer.print_footerright: &D print.printer_Canon_MP530_Series_Printer.print_headercenter: print.printer_Canon_MP530_Series_Printer.print_headerleft: &T print.printer_Canon_MP530_Series_Printer.print_headerright: &U print.printer_Canon_MP530_Series_Printer.print_in_color: true print.printer_Canon_MP530_Series_Printer.print_margin_bottom: 0.5 print.printer_Canon_MP530_Series_Printer.print_margin_left: 0.5 print.printer_Canon_MP530_Series_Printer.print_margin_right: 0.5 print.printer_Canon_MP530_Series_Printer.print_margin_top: 0.5 print.printer_Canon_MP530_Series_Printer.print_oddpages: true print.printer_Canon_MP530_Series_Printer.print_orientation: 0 print.printer_Canon_MP530_Series_Printer.print_pagedelay: 500 print.printer_Canon_MP530_Series_Printer.print_paper_data: 1 print.printer_Canon_MP530_Series_Printer.print_paper_height: 11.00 print.printer_Canon_MP530_Series_Printer.print_paper_size: 7929964 print.printer_Canon_MP530_Series_Printer.print_paper_size_type: 0 print.printer_Canon_MP530_Series_Printer.print_paper_size_unit: 0 print.printer_Canon_MP530_Series_Printer.print_paper_width: 8.50 print.printer_Canon_MP530_Series_Printer.print_reversed: false print.printer_Canon_MP530_Series_Printer.print_scaling: 1.00 print.printer_Canon_MP530_Series_Printer.print_shrink_to_fit: true print.printer_Canon_MP530_Series_Printer.print_to_file: false print.printer_Dell_V715w_(Network).print_bgcolor: false print.printer_Dell_V715w_(Network).print_bgimages: false print.printer_Dell_V715w_(Network).print_command: print.printer_Dell_V715w_(Network).print_downloadfonts: false print.printer_Dell_V715w_(Network).print_edge_bottom: 0 print.printer_Dell_V715w_(Network).print_edge_left: 0 print.printer_Dell_V715w_(Network).print_edge_right: 0 print.printer_Dell_V715w_(Network).print_edge_top: 0 print.printer_Dell_V715w_(Network).print_evenpages: true print.printer_Dell_V715w_(Network).print_footercenter: print.printer_Dell_V715w_(Network).print_footerleft: &PT print.printer_Dell_V715w_(Network).print_footerright: &D print.printer_Dell_V715w_(Network).print_headercenter: print.printer_Dell_V715w_(Network).print_headerleft: &T print.printer_Dell_V715w_(Network).print_headerright: &U print.printer_Dell_V715w_(Network).print_in_color: true print.printer_Dell_V715w_(Network).print_margin_bottom: 0.5 print.printer_Dell_V715w_(Network).print_margin_left: 0.5 print.printer_Dell_V715w_(Network).print_margin_right: 0.5 print.printer_Dell_V715w_(Network).print_margin_top: 0.5 print.printer_Dell_V715w_(Network).print_oddpages: true print.printer_Dell_V715w_(Network).print_orientation: 0 print.printer_Dell_V715w_(Network).print_pagedelay: 500 print.printer_Dell_V715w_(Network).print_paper_data: 1 print.printer_Dell_V715w_(Network).print_paper_height: 11.00 print.printer_Dell_V715w_(Network).print_paper_size_type: 0 print.printer_Dell_V715w_(Network).print_paper_size_unit: 0 print.printer_Dell_V715w_(Network).print_paper_width: 8.50 print.printer_Dell_V715w_(Network).print_reversed: false print.printer_Dell_V715w_(Network).print_scaling: 1.00 print.printer_Dell_V715w_(Network).print_shrink_to_fit: true print.printer_Dell_V715w_(Network).print_to_file: false print.printer_Dell_V715w_(Network).print_unwriteable_margin_bottom: 0 print.printer_Dell_V715w_(Network).print_unwriteable_margin_left: 0 print.printer_Dell_V715w_(Network).print_unwriteable_margin_right: 0 print.printer_Dell_V715w_(Network).print_unwriteable_margin_top: 0 print.printer_Dell_V715w_(USB).print_bgcolor: false print.printer_Dell_V715w_(USB).print_bgimages: false print.printer_Dell_V715w_(USB).print_command: print.printer_Dell_V715w_(USB).print_downloadfonts: false print.printer_Dell_V715w_(USB).print_edge_bottom: 0 print.printer_Dell_V715w_(USB).print_edge_left: 0 print.printer_Dell_V715w_(USB).print_edge_right: 0 print.printer_Dell_V715w_(USB).print_edge_top: 0 print.printer_Dell_V715w_(USB).print_evenpages: true print.printer_Dell_V715w_(USB).print_footercenter: print.printer_Dell_V715w_(USB).print_footerleft: &PT print.printer_Dell_V715w_(USB).print_footerright: &D print.printer_Dell_V715w_(USB).print_headercenter: print.printer_Dell_V715w_(USB).print_headerleft: &T print.printer_Dell_V715w_(USB).print_headerright: &U print.printer_Dell_V715w_(USB).print_in_color: true print.printer_Dell_V715w_(USB).print_margin_bottom: 0.5 print.printer_Dell_V715w_(USB).print_margin_left: 0.5 print.printer_Dell_V715w_(USB).print_margin_right: 0.5 print.printer_Dell_V715w_(USB).print_margin_top: 0.5