Hello,

I have attached a screenshot that will show the latest crash reports generated after each firefox crash. And that's just an extract...

Bye.

hi, it looks like the DigitalPersona software that is running on your system is involved in this kind of crash. can you see if there's an update available for that or else try removing it and see if the crashes continue.

Hi,

Thanks a lot for your reply.

I'm afraid this won't solve the issue, as Digital Persona Extension is automatically disabled by FFox 37.0.2 because of its lack of compatibility.

I had tried to start in "Safe mode" with all extensions and add-ons disabled, but sooner or later, I had to face a FFox crash.

Or should I remove it completely although extension is disabled ?

Thanks again for your help.

yes, it's not only the extension - the digital persona software on your system seems to hook into firefox nevertheless with a library named dpofeedb.dll, which plays a part in the crash id you have mentioned. so i'd try to uninstall the software for the moment and see if the crashes continue (if they do, please provide this crash report ID).