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yesterday performed virusscan with norton 360 and removed 2 viruses; one old exe-file of adobe-program, and one virus called solano or something like that, but

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  • Last reply by Gnospen

jacqueswillemen
jacqueswillemen
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yesterday performed a virusscan with norton 360 and detected 2 virusses: an exe-file of an old adobe-program and a virus called SOLAZONES serrano sl cab in multiple forms I let norton 360 remove the virusses but since yesterday I lost all the content of the incoming files today I reached ""mapeigenschappen"" and performed ""map repareren"", ""maprepare"" but now I lost all message in the incoming map

what to do and how to get my e-mails back??

yesterday performed a virusscan with norton 360 and detected 2 virusses: an exe-file of an old adobe-program and a virus called SOLAZONES serrano sl cab in multiple forms I let norton 360 remove the virusses but since yesterday I lost all the content of the incoming files today I reached ""mapeigenschappen"" and performed ""map repareren"", ""maprepare"" but now I lost all message in the incoming map what to do and how to get my e-mails back??

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Gnospen
Gnospen
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If there was a virus in your INBOX Norton may have quarantine it as INBOX is just one file. A new empty INBOX will be created. So you have to check Nortons quarantine folder. IF so, working offline in TB save any new emails to a local folder. Exit TB Restore the INBOX. The virus is most likely in an attachment, so be careful.