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"Can not find archive file"

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 28 views
  • Last reply by cor-el

Running "Firefox Setup 37.0.exe" downloaded from https://www.mozilla.org/en-US/firefox/all/ and https://download.mozilla.org/?product=firefox-37.0-SSL&os=win&lang=en-US I get the message: "Can not find archive file". This suggests a problem with the file. Please advise.

Running "Firefox Setup 37.0.exe" downloaded from https://www.mozilla.org/en-US/firefox/all/ and https://download.mozilla.org/?product=firefox-37.0-SSL&os=win&lang=en-US I get the message: "Can not find archive file". This suggests a problem with the file. Please advise.

All Replies (3)

hi, does it make a difference when you right-click the installer and run it as administrator?

philipp said

hi, does it make a difference when you right-click the installer and run it as administrator?

Nope.

Try to clear the Windows %temp% folder.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.