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ஆதரவு மன்றம்

Firefox crashes

  • 6 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by FredMcD
பதிவிடப்பட்டது

Browser crashes almost continuously. Seems mostly related with yahoo, but it's happening on other sites as well.

Browser crashes almost continuously. Seems mostly related with yahoo, but it's happening on other sites as well.

Additional System Details

நிறுவப்பட்ட நிரல்கள்

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • NPWLPG
  • Picasa plugin
  • Shockwave Flash 16.0 r0
  • 5.1.30514.0
  • VLC media player Web Plugin 2.1.3
  • Yahoo Application State Plugin version 1.0.0.7
  • iTunes Detector Plug-in

பயன்பாடு

  • Firefox 35.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0
  • Support URL: https://support.mozilla.org/1/firefox/35.0.1/WINNT/en-US/

நீட்சிகள்

  • Pin It Button 1.35 (jid1-YcMV6ngYmQRA2w@jetpack)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 8470D
  • adapterDescription2:
  • adapterDeviceID: 0x9996
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 768
  • adapterRAM2:
  • adapterSubsysID: 77211462
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 3-19-2013
  • driverDate2:
  • driverVersion: 12.102.1.1000
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 8470D Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: Yes
philipp
  • Top 25 Contributor
  • Moderator
5330 தீர்வுகள் 23532 பதில்கள்
பதிவிடப்பட்டது

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

hello, could you provide your latest few submitted crash reports? please enter '''about:crashes''' into the location bar, copy the latest few report ids from there starting with '''bp-''' & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

ed0a4438-3950-4cc6-899d-0b32ec8482bb 2/19/2015 3:24 PM 7ef6c239-292d-47d3-9295-25449489059d 2/13/2015 2:42 PM 4e8b35bd-85d4-4f37-97a5-4368b4034199 2/13/2015 10:51 AM d0d8ac71-31d9-4fc7-be3d-07952440b61d 2/13/2015 9:47 AM eedde961-bdff-4ea8-8835-42835c88ed93 2/10/2015 2:37 PM 146c9d6a-182e-463f-901b-ab5e84899a3e 2/10/2015 9:44 AM ffead38e-1312-41b1-8dc5-6d8f2f9ef4ff 2/9/2015 2:57 PM 42d6ae87-c528-4d4a-98d9-f240c44dd843 2/6/2015 8:28 AM 3dfec645-601a-4e36-8fda-4a0a3c2de0d9 2/6/2015 7:58 AM

ed0a4438-3950-4cc6-899d-0b32ec8482bb 2/19/2015 3:24 PM 7ef6c239-292d-47d3-9295-25449489059d 2/13/2015 2:42 PM 4e8b35bd-85d4-4f37-97a5-4368b4034199 2/13/2015 10:51 AM d0d8ac71-31d9-4fc7-be3d-07952440b61d 2/13/2015 9:47 AM eedde961-bdff-4ea8-8835-42835c88ed93 2/10/2015 2:37 PM 146c9d6a-182e-463f-901b-ab5e84899a3e 2/10/2015 9:44 AM ffead38e-1312-41b1-8dc5-6d8f2f9ef4ff 2/9/2015 2:57 PM 42d6ae87-c528-4d4a-98d9-f240c44dd843 2/6/2015 8:28 AM 3dfec645-601a-4e36-8fda-4a0a3c2de0d9 2/6/2015 7:58 AM
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

Is there some kind of conflict with the flash plugin and firefox?

Is there some kind of conflict with the flash plugin and firefox?
philipp
  • Top 25 Contributor
  • Moderator
5330 தீர்வுகள் 23532 பதில்கள்
பதிவிடப்பட்டது

hi, unfortunately those are not crash-ids that got submitted. please click on the first few entries once - then they should change and get prefixed with "bp-". please copy them and paste them here into a reply again. thank you!

hi, unfortunately those are not crash-ids that got submitted. please click on the first few entries once - then they should change and get prefixed with "bp-". please copy them and paste them here into a reply again. thank you!
cor-el
  • Top 10 Contributor
  • Moderator
17671 தீர்வுகள் 159854 பதில்கள்
பதிவிடப்பட்டது

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues. *https://support.mozilla.org/kb/how-do-i-upgrade-my-graphics-drivers You can try to disable hardware acceleration in Firefox. *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" You need to close and restart Firefox after toggling this setting. *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
FredMcD
  • Top 10 Contributor
4305 தீர்வுகள் 60420 பதில்கள்
பதிவிடப்பட்டது

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

Some of your crash reports weren’t sent to the Mozilla Servers. In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers, click it and select '''Submit'''. Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in.