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ஆதரவு மன்றம்

Login link does not appear on a website

  • 44 replies
  • 2 இந்த பிரச்னைகள் உள்ளது
  • Last reply by cor-el
பதிவிடப்பட்டது

I am running Win7pro and Firefox 35. I am able to access the history channel website history.com, but the link to "full video access" does not appear. "Full video access" is a link to login with your particular TV provider that permits one to watch all available episodes. I have confirmed that Flash is up-to-date and enabled. I have confirmed that Java is up-to-date and enabled. I have deleted all history, cache, and cookies. Third party cookies are allowed. History.com is not listed as an exception. I have also deleted the cookies.sqlite from my profile. Still the login link does not appear. Other information - I am able to access this website including the "full access video" link on my other Win7 computer using Firefox 35. History.com support tells me that the problem is on my computer not on their website. Can anyone suggest what might be the problem?

I am running Win7pro and Firefox 35. I am able to access the history channel website history.com, but the link to "full video access" does not appear. "Full video access" is a link to login with your particular TV provider that permits one to watch all available episodes. I have confirmed that Flash is up-to-date and enabled. I have confirmed that Java is up-to-date and enabled. I have deleted all history, cache, and cookies. Third party cookies are allowed. History.com is not listed as an exception. I have also deleted the cookies.sqlite from my profile. Still the login link does not appear. Other information - I am able to access this website including the "full access video" link on my other Win7 computer using Firefox 35. History.com support tells me that the problem is on my computer not on their website. Can anyone suggest what might be the problem?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Yippee, hurray. O happy day. I found the answer to my problem of the missing FULL ACCESS video login link. The answer is.... (wait for it)... I clicked View on the Menu bar and clicked zoom out and a whole line of links appeared at the top of the page, including the one I was looking for.

How simple? How much time I spent looking for this answer. Thanks to every one who was trying to help

Read this answer in context 0

Additional System Details

நிறுவப்பட்ட நிரல்கள்

  • Version 5.38.6.0
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.71.2 for Mozilla browsers
  • CANON iMAGE GATEWAY Mycamera Plugin
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Shockwave Flash 16.0 r0
  • 5.1.30514.0

பயன்பாடு

  • Firefox 35.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:35.0) Gecko/20100101 Firefox/35.0
  • Support URL: https://support.mozilla.org/1/firefox/35.0/WINNT/en-US/

நீட்சிகள்

  • Autofill Forms 1.0.3 (autofillForms@blueimp.net)
  • Tabs on Bottom (Australis) 0.7 (jid1-OesGFwaQGIBASw@jetpack)
  • Skype Click to Call 7.3.16540.9015 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce 9300 GE
  • adapterDescription2:
  • adapterDeviceID: 0x06e0
  • adapterDeviceID2:
  • adapterDrivers: nvd3dum nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 256
  • adapterRAM2:
  • adapterSubsysID: 060c10de
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 7-2-2014
  • driverDate2:
  • driverVersion: 9.18.13.4052
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 9300 GE Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

My screen resolution is set to 1024 x 768 which is the recommended setting for my 17-inch monitor, and I did get the three bar button that opens a menu bar on the left side.

My screen resolution is set to 1024 x 768 which is the recommended setting for my 17-inch monitor, and I did get the three bar button that opens a menu bar on the left side.
cor-el
  • Top 10 Contributor
  • Moderator
17468 தீர்வுகள் 157849 பதில்கள்
பதிவிடப்பட்டது

Yes, we missed that resizing the web page and possibly zooming the page (zooming affects the screen dimension as reported to JavaScript) makes the content flip to mobile view. They might have set the detection limit to 1023, so visitors with a 1024 screen wouldn't be affected.

Yes, we missed that resizing the web page and possibly zooming the page (zooming affects the screen dimension as reported to JavaScript) makes the content flip to mobile view. They might have set the detection limit to 1023, so visitors with a 1024 screen wouldn't be affected.
FredMcD
  • Top 10 Contributor
4245 தீர்வுகள் 59390 பதில்கள்
பதிவிடப்பட்டது

cor-el said

we missed that resizing the web page and possibly zooming the page (zooming affects the screen dimension as reported to JavaScript)

cor-el, are you going to write a bug report?

''cor-el [[#answer-681993|said]]'' <blockquote> we missed that resizing the web page and possibly zooming the page (zooming affects the screen dimension as reported to JavaScript) </blockquote> cor-el, are you going to write a bug report?
cor-el
  • Top 10 Contributor
  • Moderator
17468 தீர்வுகள் 157849 பதில்கள்
பதிவிடப்பட்டது

This is not a bug, but this is caused by the design of that website that uses JavaScript. This will happen in any broweser if you reduce the window width.

Zooming slighty out to .95 is sufficient to make the link appear.

This is not a bug, but this is caused by the design of that website that uses JavaScript. This will happen in any broweser if you reduce the window width. Zooming slighty out to .95 is sufficient to make the link appear. *toolkit.zoomManager.zoomValues = 0.3,0.5,0.67,0.8,0.9,.95,1,1.1,1.2,1.33,1.5,1.7,2,2.4,3 *http://kb.mozillazine.org/toolkit.zoomManager.zoomValues