Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I looked at your articles but my new computer wont let me install it, can you help?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by jayelbe

Cburns93
Cburns93
more options

I used firefox on my old ASUS laptop. I just got a new one and was trying to install firefox on it today. I would get all the way to the Install setup page and I would click install and it would begin downloading. about halfway through everytime a message would pop up reading "your download was interrupted" and no matter what I would do it would not work.

I used firefox on my old ASUS laptop. I just got a new one and was trying to install firefox on it today. I would get all the way to the Install setup page and I would click install and it would begin downloading. about halfway through everytime a message would pop up reading "your download was interrupted" and no matter what I would do it would not work.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi Cburns93,

Sorry you're having difficulty downloading Firefox.

Could you please try using the relevant download link on this page? https://www.mozilla.org/en-US/firefox/all/

This version will fully download Firefox before the install setup page appears, so it should bypass the issue you've had.

Let us know if it works! Best,


Jayelbe

Read this answer in context 👍 1

All Replies (1)

jayelbe
jayelbe
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi Cburns93,

Sorry you're having difficulty downloading Firefox.

Could you please try using the relevant download link on this page? https://www.mozilla.org/en-US/firefox/all/

This version will fully download Firefox before the install setup page appears, so it should bypass the issue you've had.

Let us know if it works! Best,


Jayelbe